Flooring near Damascus

“Chris it's not an ordinary guy in hardwood floors-he is the guru, very knowledgeable, and easy to work with it. He installed our floors in a herringbone pattern and the process was smooth from start to finish. He turned our floors into a piece of a beautiful piece of art. I would highly recommend his company. ???“

“Roger Harms is the best, he really know-his stuff. CFM has quality product lines to choose from. We are so pleased with everything and with how it turned out. Huge shout out to Jack Biggs at remolding concepts him and his crew are phenomenal too, as you can see by the picture’s attached. Beautiful work.“

“Floors came out wonderful! Andrew worked with me on a scope others turned down to remove painted flooring and match the character of the house. Excellent craftsmanship and communication. Highly recommend.“

“I purchased carpet through Home Depot, with installation completed by Romanoff Renovations. My experience had both significant frustrations and a positive outcome, so I wanted to leave a balanced review.

One thing I did not like about the installation process is that the carpet arrived pre-cut from the warehouse without any manufacturer tags or packaging. As a customer, you're expected to sign that it's the correct product without any way to independently verify it. The paperwork matched my order, and the office was able to confirm it matched their bill of lading, but I still think customers should receive clear product identification before installation.

Unfortunately, my first installation was not done well. There were visible seams, areas where the carpet had been cut too short near the walls, loose sections, and overall poor workmanship. I also struggled to communicate with the installer due to a language barrier, which made it difficult to explain my concerns.

Rather than immediately leaving a negative review, I contacted Romanoff Renovations and asked them to inspect the work. After speaking with the office and eventually having a supervisor come out, my concerns were validated. They agreed the installation needed to be redone.

It took about two months to fully resolve, which was definitely frustrating. However, Romanoff Renovations sent a different installer, replaced the carpet, and the difference was night and day. The second installer communicated well, understood exactly what I was concerned about, and completed a professional installation that looks fantastic. The seams are no longer noticeable, the edges are properly finished, and the overall quality is what I originally expected.

No company is perfect, and problems do happen. What matters to me is how a company responds when something goes wrong. Romanoff Renovations ultimately stood behind their work, replaced the carpet at their own expense, and made sure I was satisfied with the final result.

My suggestions would be to improve communication throughout the process, ensure customers can verify the product being installed, and maintain more consistent quality among installers.

Overall, while the process was longer and more frustrating than it should have been, I appreciate that they took responsibility and made it right. For that reason, I feel a 4-4.5 star review is fair.“

“The rugs are absolutely beautiful and
the prices are very reasonableare. Five star customer service!“

“I can't say enough good things about my experience working with Robin Day at Contract Furnishings Mart. My little beach cottage looks wonderful because Robin patiently helped me find exactly the flooring and tile I hoped for. Everyone I came in contact with at Clackamas (where I shopped and picked up orders of tile) and in Salem (where I picked up hardwood flooring on two different trips) was helpful and provided excellent customer service. Thanks CFM!“

“Easy to work with, good communication and they go the extra mile with customer service and offer competitive pricing. Thanks team“

“Great from start to finish! Really good communication. All parties are great. Estimator (Pavel) and the labor (John) did exactly what they said they were going to do on the days and times they said they would do it! My hardwood floors in the hallway and bedroom turned out very nice! Nice work!“

“Quang is the absolute BEST there is! So thorough, so meticulous, so professional and just a kind human being as well. Our new oak floors are stunning- they have completely changed the feel of our house. Gorgeous! I can't recommend him enough.“

“We have been so impressed with the friendliness, knowledge, and support from Edgar at the store. He gave us all the samples we wanted to bring home and worked with us to get the best pricing. I definitely recommend this store specially and him. Stay tuned for our final result of the product.“

“Paul and the rest of the crew did a fantastic job on our hardwood floors. Highly recommend them.“

“Mike and his crew are incredibly professional, kind, and fast. Top notch crew and results!!!!“

“Great people, great service, great quality product.
Thank you area floor for all service provided. I highly recommend this place for your home remodeling product.“

“Our kitten made a urinary pit stop (or 4) on our leather couch during her litter box training, and Pro-Tech was able to completely remove the odor and much of the stain. They also re-conditioned the whole couch, and the leather looks better than it has in years. I'm super impressed with their service, and would call them again for any deep cleaning job. *Very* reasonable prices and quite friendly and professional. They also have excellent communication (we had to reschedule to a few hours later due to poor weather, but they came out anyway). Thanks, guys!“

“Had stair caps and new laminate flooring placed. They did a fantastic job and would definitely hire again. I cannot say enough good things about this company!Service: Install flooring“

“Nicole was my salesperson and she provided excellent customer service! She designed my projects and the finished product is amazing!
Also, she made sure to apply all sale discounts.“

“I have worked with Baurer as a contractor on the same project. The dedication they have for their customers and the outcome of projects is top notch. I highly recommend this business.“

“Jose and his crew did an amazing job remodeling our bathrooms at a very fair cost. We are very picky about who we let into our home, but felt comfortable that Zurc was competent and the right firm for the project. The crew cleaned up after themselves every day and were very respectful in our home. We would definitely not hesitate to use Zurc in the future.“

“Glenn was able to have the job done in a weeks time.
The store had plenty remnants to choose from that fit the size I need.
Installers did an excellent job and under 3 hours & cleaned up the mess. We're placing another order to do our upstairs.“

“I've worked with Brandsen Floors for over 20yrs, and always on jobs where quality was imperative.They've have been professional and dependable every time.Services: Install flooring“

“Robert from Underway Construction did a fabulous job on our new fence. Paying attention to every detail is the hallmark of his work. The quality of his workmanship is unmatched. We are very pleased with the fence and recommend Underway Construction to anyone who wants a high quality beautiful fence.“

“Frank and the team refinished our oak floors. They are gorgeous. Very easy to work with and they were reliable in showing up on time each day.“

“Best Quality work you will ever find. As a master of the trade, Shane is the only one that I would trust with my investment. Honesty, integrity, and craftsmanship describe ITS.“

“I have nothing but positive feedback. Whenever we need additional work we will call them. Communication:kept us informed re arrival times,what work being done that day and any changes. Thorough and meticulous in their work.“

“Ovi sanded the top-nailed oak floors in our 1939 house and did a really beautiful job at a fair price. He even did a small outdoor deck that we needed done, but we’re not expecting him to do. Could not have come out better. He really knows his stuff. Highly recommended.“

“Great selection of flooring, fair prices, and friendly staff. Special thanks to Aaron, Mike, and Conor — true professionals, helpful and knowledgeable. Highly recommend! ?“