Water Heater Installation Repair in Whitby

“Once again Reliance did not disappoint. Woke up at 4am to water running and went to investigate. Hot water leaking, fantastic!
So shut off valve to the tank, unplug the vacuum fan, and called Reliance. Service went through what to do and book us an appointment with a technician for later in the morning. At 10:15am our technician Doug Glover was at our door. From the moment he walked in, until the job was done, he was a complete gentleman. Very polite and proficient in his trade. He walked us through what he going to do and what was needed for the task at hand. He was very detail oriented and kept a very clean and neat work area. He made sure to lay all the necessary mats over our carpeting to keep it from getting wet or stained. He removed the broken down water tank and replaced it with a new, better one. Even at the face of some adversity he managed to work through it all with the highest level of professionalism. Doug was great. I recommend him for all Reliance service needs. You can tell he loves what he does and loves helping people. Customer service at its finest. We were very lucky to get Doug as our technician, he also left his cell number with us in case we had any issues after he left. Really above and beyond the call.
Reliance is very lucky to have an employee like Doug working for them. He is a great representative for their brand.
As you can tell from my review, we really liked Doug as well, 5*.
Great work!!
Andrea“

“Celeste was outstanding He delivered on his word. He said he will show up at a certain time. And he did. Took care of the repair and explained in detail on his recommendation for the future. Reasonable price. Great person , upbeat and very personable.“

“Very knowledgeable. Didn’t upsell items. Ted gave solid recommendations and even worked out the best ways to save money with us. Highly recommend Ted and his company.“

“Amazing service as always - annual maintenance for the furnace and humidifer. The guys were diligent and very professional. Shared a quick summary of the work completed/what they saw. Couldn't ask for better service from a great team! I'll be seeing them again next year!“

“Ian did a wonderful job removing the clog in our kitchen sink. He was punctual and very professional.“