Flooring in Hamilton

“The work done by Kostco Flooring was done three and a half years ago. We were given a quote but after they ripped up our old floor we were told that we needed a sub floor which we had been told would not be necessary.
If we refused the new floor would not last.
We agreed, of course at a substantial cost.
We were also told that the dividers between the carpet and adjacent floor would natch the new floor. Chrome dividers were installed.
I mentioned that our old hall carpet had bubbled up and was assured this would not happen as he knew what he was doing.
It has bubbled up in a couple of areas.
One of the tiles has a crack, eg. It’s like a knife cut 5 or 6 inches long.
We called Kostco two weeks ago to voice our concerns.
We were told the guy who runs the business would come take a look by week’s end.
He has not.

I realize a fair amount of time has elapsed but we paid a pretty decent price for the work done so it should have lasted longer than it has.

Although there are some excellent reviews there are also some extremely bad reviews.

I take responsibility for accepting inferior work but not my concerns with their work.

Since I posted this review the owner at Kostco on Stone Church Rd., Hamilton has reached out and addressed our issues.
Ogi has gone out of his way to make things right.
He allowed us to pick out a carpet as ours is not available, at his expense, an extremely competent gentleman, Jetmir arrived and installed the new carpet.
I give him a 5 out of 5.
The crack in our kitchen tile is to be taken care of shortly, I have no doubt that this will be done and to our satisfaction.
I have to give Kostco credit, they stood by their product and went out of their way to fix the issues.
Anyone looking to have a floor etc installed can feel at ease as a legitimate concern, it it arose will be taken care of, from our experience.

P. Cape
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P. Cape“

“The staff member I dealt with was very helpful from start to finish. He even helped me secure my purchase to my vehicle. I was amazed at the inventory that they have on hand that caters to the building trades. I was very impressed ?“

“Mike was an absolute pleasure to work with. He considered my input and made suggestions as to which type of flooring would work best in my home. The installation work was great - he worked out all the creaks and uneven areas from a home that was built in 1949 so that it now looks modern and beautiful. I highly recommend Siatras flooring!“

“Got flooring at a very reasonable price from Get Floored. Piyush was extremely helpful throughout the selection process—made everything smooth and easy!”“

“Saleem and Mohammad are great guys, that really love what they do. They arrived on time, keep everything clean and are greatly organized. The finish product is unbelievable and we are planning on using them again in the summer. They recommended great places that are better options then the big box stores to purchase the flooring. This was a great experience and I will be recommending them to everyone that is looking to get there floors done.Service: Install flooring“

“Lyssa, Vince and all the team at Jonathon's are very friendly and go above and beyond to answer your paint questions.They are very professional and knowledgeable.They can guide you to select the right products, custom color and sheen match, anything that come to your mind.“

“We needed shower tile and floor tile for a new bathroom. We knew we wanted green tile for a feature wall and white tile for the sides of the shower but could not decide on a tile for the shower floor or bathroom floor. We had checked out other tile places but didn’t find much variety and still could not decide on a tile design. We checked out Centura and are so thankful Melissa offered to help us out that day. We were immediately drawn to a tile design layout that Melissa had on the display table that she created just for fun. The tile was just so unique and we loved the texture of it. We knew that was the tile we wanted for our shower floor and bathroom floor pretty quickly. We told Melissa what colours we wanted for the shower walls and she brought over a couple samples for us. The two samples she brought were the green tiles and white tiles for the shower walls. She knew exactly what white tile would compliment the green tile options that we were interested in. Both options were beautiful that it was tough deciding but we what appreciated was that Melissa was patient, knowledgeable and ultimately let us decide and was not pushy. She helped us to consider our entire bathroom design as in what colour finishes we liked for our fixtures (chrome/black) and even the bathroom vanity so that we could picture the design as a whole. She even helped us with grout colour and went through a few samples with us so we knew without a doubt what would look best with the tile we had chosen. Melissa helped us from start to finish and with processing the order as well. It was a really nice experience and we are so glad that our bathroom tile search is over. Thanks Melissa!“

“The prices here are unbeatable and the staff have gotten me out of a bind several times. I couldn’t recommend this place more.“

“Aladdin 1921 was recommended by a designer who was assisting us with move in renos we were working on. The storefront was unimpressive but the service and guidance provided by Jim was superb. He listened to our goals and limitations, quickly narrowed down to a few choices and guided us to a clear decision. The price was great. It is less than 2 weeks later. The carpet was installed with skillful professionalism and care. We are delighted with the transforming results.“

“2nd time customer, The floor came out really nice, i doubted at first but it came out so beautiful, Mian was very helpful and patient throughout the process. Thank you!“

“Adeel and him team didn’t amazing job for the renovation of my condo washroom. They finish the job before, then what they had promised. The job was clean and meet me really happy.“

“I have been doing business with Royal Carpet One for many years. John and Telly are knowledgeable, kind and go the extra mile to accommodate. Great service always“

“Wow. Rocco knows his stuff!
Encourage anyone shopping for engineered hardwood to talk to him for 10 minutes. They'll leave with a much more informed understanding of quality and specs.
Has a good selection of high and medium tier products. Didn't get the sense he's willing to sell junk.“

“As a general contractor, I work with a lot of different trades, and Alexanian Carpet & Flooring is one of the companies I can confidently recommend. They’re excellent to deal with, communicate well, and consistently deliver a high-quality finish.

Their team works efficiently on site and makes the process seamless, which is exactly what you want when coordinating multiple trades on a project. Reliable, professional, and great workmanship. I look forward to working with them again on future jobs.“

“I had a 5 star experience with Koast and his team. Full roof replacement in 1 day and the price was very competitive. I appreciate the samples and explanation before the process. The installation looks great and I would highly recommend anyone who needs a new roof to use Elite Roofing.“

“Avenue Flooring's customer service is top notch and offered by far the best pricing that I encountered while shopping around for flooring. My experience was made easy and I was more than satisfied with the end result. Big thanks and appreciation to Domenic and Avenue Flooring for having the customers' interest at heart“

“Thank you Enza for the beautiful hardwood floor that you recommended to us for our install project. You also gave us a referral for our project which we had already found reading reviews on Google search. Ferriera Flooring did an amazing install & we couldn't be happier with Alex & Franceso's excellent quality of workmanship. Would 100% recommend Sarana Tile for your choice of flooring & definitely 100%++ for Ferriera Flooring to complete your installation. Very very happy with our Flooring!!♥️♥️“

“It's a great place to shop and they are very friendly and the price is great ?“