Open 24 today
61 Sylvan Ave, Latham
Hvac
“This review is about the excellent customer service that I received when I stopped by the store today. I was looking for a retro refrigerator that I saw online and couldn't find at my local store. In fact, my local store told me that there were none at any Home Depot stores. I decided to stop by the Latham store anyway. There were 2 display models for sale. Zack helped me with the fridge. He dusted it down and when I realized that the second model looked better (from the front), but was missing the handles, Zack and another employee, got out their tools, took the handles off of one and screwed them on to the other. When we pulled the second one out we realized that it was badly dented in the back. I apologized to Zack for doing all of that work for nothing and he let me know that it wasn't a problem. That is what he was there for. He then proceeded to call around to see if other stores had what I was looking for and he found exactly what I was looking for at another Home Depot. I don't know if Zack, or any of the other employees who helped me today will ever see this but, for everyone else who does, this is how a store should run. This is customer service at it's BEST! Thank you“
Hvac
Hvac
“Anthony has serviced our boiler for the past three years. He is polite, prompt, efficient and knowledgeable. He replaced our boiler this year and we couldn't be more satisfied and grateful for his excellent work ethic and reasonable prices. We would recommend Anthony to anyone in need of heating/cooling service. Thank you, Patti and Tom Kotowski“