Heating & Air Conditioning / HVAC near Green Island

“Had a regular maintenance visit on my HVAC. Blake was professional, friendly, & informative. Got the job done quickly and was neat doing so.“

“Tim and his associate responded the same day I called him, and professionally installed my new gas water heater at a fair price. I would highly recommend Tim to anyone needing boiler repair or replacement.“

“Greg was great to work with. He walked me through several options for installing a new HVAC system and was a very helpful with selecting the right one and navigating the New York State clean heat rebate process. He saved me money and the system has been running great through the winter and my gas bill has been MUCH lower than the old system. Highly recommend!“

“Lou was a great help over the phone to get our shop waste oil furnace back running.Most people don't call you back cause they too busy.....not Lou he called me right back.Excellent customer service!“

“I've been with Hart's for over 40 years and found them to be excellent. Over the years, they've installed an oil heater, two or three water heaters, replaced pipes and always responded promptly to any request. Jay and Alex have been great whenever we had a problem. Their oil and service rates are usually better than the competition - commendable for a full-service company. I would highly recommend them.“

“Our hot water tank was on the fritz and Mark came in the same week to replace and fix issues with our furnace as well. This was all done at a price nearly half as much as I was quoted by the big HVAC companies. Highly recommend reaching out to Mark for any local work needed.“

“Office was prompt and kind when I called. Tom did a great job repairing a small gas leak, it has been a couple of weeks and no issues since. Great experience start to finish!“

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“Khalid is always prompt and reliable and above all trustworthy. Highly recommended for HVAC and plumbing needs.“

“My furnace was not working last weekend. I called twice to request for emergency service. The operator was very pleasant. The office manager explained to me the price for house call is $219.00 plus additional expenses if the technician discovered the diagnostic. I have been a customer at Holbrook since 2012. This is the first year that the staff at Holbrook was very rude in explaining the emergency call. The temperature dropped to -0.00 which is code Blue according to NYS Dept of of Emergency.

I have no heat and no where to go. The dispatcher had refused to send a technician to my house until I agreed to give her the credit card number. The tech showed up at my house 8 am on Saturday morning. I have discovered around 5 pm then I have no heat again. I placed an emergency call, the staff repeated the price of $219.00 for emergency call. I explained to her that I am under the warranty for 30 days. The second tech showed up at my house at 7:30 pm. The tech said that I need some new air vent inflow. I scheduled an appt for furnace maintenance on Monday 2/9/2026, the maintenance tech was great. He had discovered the problem of my furnace.

I would like your company to know that I had appreciated your service, but please kindness and courtesy would be greatly appreciated instead of threating me for not calling your tech to fix my furnace. If it is any other times, I would not complain. You do know that this is Code Blue and you need to keep the customers safe with the heat on and instead the lady told me to find a place to stay. I would like to file a complain against the office manager for making this comment. The whole incident happened on 1/31/2026. My expenses are around $800.00.

Can you tell the manager to be more compassion and this is her job to help the customer stay safe at their house during the Code Blue tragedy.“

“We had an issue with our sewer line that had a deadline to resolve the issue. Troy Allstate sent two plumbers the next day to assess the situation. Both people were knowledgeable, they identified the problem quickly, make the repair and cleaned the area well. They explained that the smell we have noticed may linger for some time as sewage had seeped into the ground and would take some time to dissapate.

The cost of the service was reasonable. I recommend Troy Allstate for their responsiveness and quaility of work..“

“I just called them. They came within hours and was outstanding service. Very highly recommended.“

“I had 2 other companies come to my house and made a mess of my ac units. They had no clue what they where doing. I called bold refrigeration and Steve cam out and fixed there mess and in a couple hours I had ice cold air coming out of my 4 mini split heads. I'm glad I called them. Great job Steve. I highly recommend them. Plus for all the work he had to do the price was very reasonable“

“I found the service was very efficient and professional. I was very impressed by the courtesy and efficiency of the technician Crisafulli Bros. sent.“

“We had a problem with our furnace… within an hour two technicians were here and repaired it. They were excellent .. explained everything they did. We are scheduling them to come back to check our air conditioning. I highly recommend them.“

“Call them! A popular competitor wasn’t able to schedule a visit with us for 36 hours but Bourque came within 2 hours. They fixed our boiler and got my family and I heat on a very cold winter day, were personable and professional. Their bill was very detailed so we could submit to insurance and their prices seemed reasonable. Highly recommend!“

“The technician arrived shortly after he was scheduled. I was notified by the office of the reason for the delay. The work was well done.“

“Had a bad smell in one of our bathrooms. Technician was able to find the source and fix the issue quickly. Very nice and respectful.“

“Just had my entire basement cleaned and cleared by two true professionals…Kenny and Manny. Very classy and knowledgeable gentleman. Thank you Best Plumbing Heating and Cooling!!!“

“Really great experience all the way through. From estimate, types of systems and options were well explained, through installation, friendly, efficient and clean, these folks did a terrific job. Highly recommended.“

“Never a bad experience, Zay has been overseeing our system for a couple years now. When we had an issue that required a new system. He was on top of it. I highly recommend him.“

“Friendly, prompt service. Daniel was wonderful, and explained everything thoroughly. We’re grateful A. Johnson was able to dispatch someone to us so quickly to help with our leaking ceiling! Thank you!“

“Reasonable price and professional work! I found them by looking for local recommendations in online communities, and I'm glad I did. They live up to their reputation!“

“ALJ Heating & Cooling are the guys to call if you are in a pinch! Anthony is an expert in these systems from a complete perspective. I trusted him from the second he touched the HVAC unit. I'd recommend him to anyone for emergencies to installs. He works quickly and understands difficult schedules.“

“Very courteous and understanding. John answered my concerns & gave me time to decide. Most probably going with their deal.“

“This review is about the excellent customer service that I received when I stopped by the store today. I was looking for a retro refrigerator that I saw online and couldn't find at my local store. In fact, my local store told me that there were none at any Home Depot stores. I decided to stop by the Latham store anyway. There were 2 display models for sale. Zack helped me with the fridge. He dusted it down and when I realized that the second model looked better (from the front), but was missing the handles, Zack and another employee, got out their tools, took the handles off of one and screwed them on to the other. When we pulled the second one out we realized that it was badly dented in the back. I apologized to Zack for doing all of that work for nothing and he let me know that it wasn't a problem. That is what he was there for. He then proceeded to call around to see if other stores had what I was looking for and he found exactly what I was looking for at another Home Depot. I don't know if Zack, or any of the other employees who helped me today will ever see this but, for everyone else who does, this is how a store should run. This is customer service at it's BEST! Thank you“