Cross Keys Internal Medicine, LLP
“The staff in the office and Dr Kopp are usually great. The receptionists and nurses are polite and helpful, no bad attitude. Dr. Kopp takes his time with his patients, and listens and takes action. But I saw Darlene Dinapoli (NP) a few times instead, and she straight up suuux. Very judgmental, even threatening to tattle to a specialist about me not meeting my goals and just generally belittling me. Also has to stare at a screen for five minutes to handle common diseases, and would much rather hand you a piece of paper then chastise you for not doing everything on it, without bothering to discuss it like we're two adults working on a problem together. All that and she's in no hurry to solve issues. I have told her about some and she didn't get a test done until I brought it up again at the next appointment. I do like the rest of the staff and the nice, clean facility so I'll stick with them.”
