Neurology Associates of Rochester

Apr 2023

Dr. Evans is great. Very knowledgeable and caring. Takes the time to listen and explain.One member of the office staff needs to work on his customer service and attitude. I called for an appointment to see a different doctor in the practice because my primary wanted me to see her. I could not get an appt to see her until the end of May (2 1/2 months out). Then when he took my information, he said I had to see the doctor that I started there with -- office policy was the reason. I asked why I couldn't choose which doctor I wanted to see -- office policy was the reason. Okay -- so I asked when I could get in to see him. Mid-June -- 3 months out. Not acceptable...read full review

Mar 2023

Have been diagnosed and am being treated there for a disease that is not a pleasant one to have. My doctor is very understanding, keeps me on point without being rude, is sympathetic but still clinical. I feel i share in the decsions. If i ever thought she wasn't Iistening, she brings up a point that i had forgotten. I get exactly what I need.

Mar 2022

I have bounced around to different neurologists in ROC and so far this place is the most compassionate about my chronic migraines. The office staff is kind and helpful. I have seen both Dr. Gajaweera and Dr. Caraway, both are caring and actually listen. They have done a good job of trying to find me the right preventative medications. They do not hesitate to refer me to other specialists to maximize my opportunity of finding a solution after many years of chronic pain. It means a lot when you find a doctor that shows empathy for what you go through. I feel the majority of previous doctors I've seen are very dismissive and rushed. I don't feel that way here, although some...read full review