Eyewear & Opticians near East Greenbush

“The whole visit was very efficient and the exams were thorough. I was very happy with Empire Visionworks.“

“When the time I got in the door all the way to the time I left the doctor, the receptionist and the apprentice Carlos, All of them were very attentive, personable, and welcoming. It was my first time there and I definitely will be going back in the near future. I have never worked with an eyewear clinic that made GLASSES right there on point and gave me their full attention from start to end. They will be highly recommended by me.“

“Everyone was very friendly & professional. I would definitely recommend this business to my friends & family. Thank you.“

“The people assisting with glasses were very knowledgeable and helpful in selecting and servicing the glasses“

“Always excellent services here, just wish better affordable prescription sunglasses options.“

“Nancy from the colonie store was amazing! I had a little situation with my new glasses and Nancy rectified the situation immediately! All staff have been great with each visit!“

“I would leave them more stars if I could. The doctor was fabulous and I could tell he's been doing what he's doing for 50 years! Loved that it was a real exam by a real professional with decades of experience. No waiting. Quick availability for an appointment and the whole team were just THE BEST! I had so much support picking out my frames. They really know the frames that will work for your face. I felt like a princess and quickly walked out very satisfied with a new pair of glasses and a pair of prescription glasses. The assortment of frames were great. (Other places I have been in are so limited and cheesy that I never could find a frame that I liked). And they are a family-owned business. It shows in the quality of care. They were also very versed in what my insurance (Medicare) provides. Highly recommend. I found my new go to place for glasses and eye care in Delmar!“

“This was by far the most pleasant experience with a doctor I have ever had. I went in early to fill out paperwork and the front end was amazing. They explained everything that needed to be filled out and was really nice. Then I went back with Dr. Vuong. He is the most approachable professional I have met. He was very nice and explained things in detail during my appointment. I was very anxious about my eye exam and he helped with it all! I recommend this entire practice to anyone.“

“On two occasions I made the mistake of going elsewhere for glasses or contacts, and on both occasions I ended up going back to Dr. Luzon to get the job done right. He and his staff are friendly and helpful, and I always walk away with the right glasses (this last time it was for contacts…I love them). No more going other places; I will go only to Dr. Luzon from now on. He’s the best around.“

““Excellent customer service and incredibly fast turnaround time. This was my first experience with Troy Vision, and the team truly went above and beyond to help me get my glasses back quickly. The staff was professional, friendly, and made the entire process smooth and stress-free. I highly recommend Troy Vision to anyone looking for quality service and genuine care for their customers. Thank you again — I’ll definitely be back!”“

“My husband called yesterday at 4:30 for an urgent appointment, Mark called back immediately and made an appointment for this morning at 10:50. Check in was smooth, Mike the tech was very pleasant and thorough, as was Dr. Patel. Overall a great visit, everyone very calm and professional.“

“Excellent experience. Has improved greatly over years past. Love the on demand doctor and the upgraded tech. It was so easy start to finish. And the team members were so friendly“

“Great customer service from the doctor and doctor. The phone staff can be hit or miss. I've called a few times some workers are short and rude while some are kind and helpful“

“I have been going to Eyedentity for many years. The service and the choice of frame styles available are the best! Loretta has always treated me very well. I would not go anywhere else.“

“I’ve been here twice with glasses emergencies. Both times was in and out within 20 minutes with my expectations exceeded. First time glasses were broken, was told by another place that i had to get a jeweler to solder them and that they wouldn’t attempt to help. Again was in and out of walmart with the repair made within 20minutes. Second time my frames were snapped in half. Was told by two other places that they would have to order me frames and that it would be about 2-3 weeks. I was in and out of walmart within 20 minutes again with new frames for $9!! I didn’t need anything special as i have an appt with the VA in 2 weeks but cannot go without seeing for that long. Great customer service!!!“