Higgins Home For Funerals
“I don’t think I can put into words how much the kindness of everyone at Higgins Funeral Home meant to me. Losing my mom has been so incredibly hard, and from my first phone call to our last moments at the cemetery, they helped me feel a little less overwhelmed and cared for my mom with so much love and respect.
I first spoke with Bob and then met with his brother Steve to plan everything. The poor guy probably spent longer with me than most because I can talk, and I talk a lot! But I wanted him to know my mom, who she was, what she meant to us, and the person he would be caring for. He listened to all of it. He never made me feel rushed, and the way he spoke about her made me feel like he had known her for years. That meant so much to me. He also never pressured me into anything. He gave me time to make the choices that felt right for my mom and our family.
The morning of the wake, I was so nervous about seeing her. My mom had been so sick, and when she passed, she didn’t look like the mom I remembered. I wanted my boys to see their grandma looking like herself again. I called Steve with what felt like 101 questions, including whether her wig looked like her hair. He told me she looked beautiful and peaceful, but he also understood that I needed to see her for myself. He offered to let me come in before the room was ready, just to ease my mind. I will never forget that kindness.
When I walked into the room that evening and saw her, I was overcome with emotion. She looked like my mom again. She looked beautiful and so peaceful, with a little smile on her face. After everything she had been through, seeing her that way brought me more comfort than I can explain.
Steve couldn’t be there the next day, but Bob took such good care of us. We had about 45 minutes with my mom before leaving for Mass, and he gently guided us through the day. When you’re hurting that much, having someone patiently help you through each step means everything. Even my husband, who owns his own business, commented on how much he admired the way they handled everything and the calm they brought to our family.
I also want to thank Anthony. He was there with Steve when they came to our home to pick up my mom, and he was there at the very end when her crypt was closed. He was so sweet with my boys during the wake, and the comforting words he shared with me meant more than he probably knows.
Bob, Steve, Anthony, and everyone at Higgins, thank you for taking such loving care of my mom and for being so gentle with us when we were hurting so much. You helped us give her a beautiful goodbye, and I will always be grateful for that. ❤”
