Water Heater Installation/Repair near Oak Ridge

“I had Dave come out to look at my broken water heater and I couldn’t have been more impressed with the experience. Dave, was extremely knowledgeable, honest, and took the time to thoroughly explain what was going on with the unit. Instead of trying to upsell me on things I didn’t need, he gave straightforward advice and focused on the best solution for the situation.

It’s rare these days to find someone who values honesty and customer service the way he did. I really appreciated the transparency and professionalism. If you’re looking for a plumbing company that actually looks out for the customer and knows their craft, I highly recommend them—especially Dave“

“Fredericks Fuel and Heating has been outstanding over the 30 years plus that they have serviced my heating needs. From their customer service reps(all of those great ladies who answer the calls), to the furnance technicians(damien is outstanding), Will Fredericks who treats me and customers like family and the fuel delievery drivers. Mario is one of these drivers and today he went above and beyond his call of duty. My driveway was iced over earlier when he came by , but he came back later in the day to see if it was melted and it was. I had traffic cones blocking the driveway off and he removed them and filled my tanks up. And when he was done , would you believe he had the courtesy to put them back! Also, my driveway is horrible, it goes up to heaven and beyond with its incline. Cant thank you enough Mario! Will, you have one heck of a driver here with Mario. Thank you all, Ken.“

“Great experience! Called 8pm and came out immediately and fixed the problem. Very professional“

“We had a problem with one of our pipes and our boiler after a pipe burst. We called Petro, who we have a service contract with, and they sent out a kid who didn't know how to solder pipes and put a pipe in and it was still leaking... in turn Petro told us to get our own plumber. Anyway... we called the Polite Plumber, Jessica on the phone was super friendly and got out a tech early the next morning. Kyle showed up and was extremely professional, answered all my questions and got our water back on really fast. Our crawl space is pretty horrible but Kyle did the work with a smile and couldn't be nicer about it. I will definitely be calling them again.“

“Calling the office was a pleasant experience. Receptionist was very polite and helpful. We were promised a 2-hour arrival window. Smitty arrived exactly within the window. He was very polite, professional and knowledgeable. The repair was less expensive than anticipated, and was completed quickly. Highly recommend Frey for any plumbing job.“

“I was referred to Sal Zito by a friend, and I'm so glad I chose to work with them. Sal was an excellent communicator - very clear and responsive throughout the process. He took the time to explain multiple options, including different brands and pricing, which helped me make an informed decision that fit my needs and budget. Once I made my final decision, the installation was completed quickly and the team left everything clean and tidy. I am very satisfied with the quality of the work and highly recommend them to anyone in need of heating and cooling services.“

“Wow! I can not recommend this company enough. Jose was very knowledgeable, friendly, and professional, and explained everything to us in language we could understand. He came out on a Sunday and quickly fixed the problem with our air conditioning system at a very reasonable price. Highly recommend.“

“I was referred to Kelco for my water line replacement and this company did a great job. Everyone I spoke with was friendly and answered all my questions. I couldn't be happier!“

“They were able to come at the end of the day, get me out of a bind so I didn’t go without water and were extremely reasonable cost wise.“