Eyewear And Opticians in Winston Salem

“Fabulous place !! Being a new patient who HATES change. I was felt at ease from the check in to the exams. Smooth like silk. Dr. A explained everything to me in layman's terms. Went over now and future expectations for me. The gem is a lady named Rayln who helped me get the correct frames and coatings that my lifestyle demands. Overall a wonderful experience. ?%.“

“Eyes On Trade is Excellent eyewear shop.
There were several nice glasses on display, and I met some of my favorites.
The friendly and respectful staff also deserves a special note.
I will definitely be coming back!“

“I cannot say enough good things about Susan and Chad at Couture Eyewear. I have been going to them for years!! They have the best selection and the service is impeccable! Make sure you check them out !!!“

“I've been going to a Eye Dr. for 50 years.
Hillcrest Vision seem to be excellent place to go. Very thorough in the exam and everyone was very nice.“

“Had the best experience for my first visit! Everyone made me feel so welcome & their smiles are contagious. When it came time to pick my new frames, Jessika listened to my financial situation & never pressured me to pick something out of budget, even taking their time calculating different price points. The frames I picked are actually ones Jessika selected, so they understood my style better than me! Cannot wait to return. (Jan. & Feb. 2024)“

“**Edit**
Samantha was extremely helpful with fixing my issues. She went above and beyond to fix my issues. I do want to stress for possible future customers to read the fine print of their deals and be informed before going.
**Original**
Really unhappy with my experience here. I went in for the advertised $79 dollar deal for two pairs and free eye exam. (THIS IS BOGUS. YOU WILL HAVE TO PAY ATLEAST $300)
The lady that ran the first part of my eye test was very sweet, honestly the only good part about my visit. I go into the eye exam and the doctor isn't in the office, its a video call. I had told him multiple times on each eye that what I was seeing was blurry. When I got my results back it says my left eye was 20/20 still, which makes no sense to me.
I eventually sit down with the salesperson and I show him the two glasses I wanted to get. I opted for 2 for $139 as I didn't like any of the $79 dollar styles. He then says "okay, so before discounts it would have been $870, but don't worry we got it down to $560. UM EXCUSE ME, WHAT???? I say I can't do that and I have to settle on a single pair of glasses and end up paying $270 because the salesman kept pressuring me with addons that "I needed". I see online that they have a bogo offer that is good for glasses and lenses, why was I not offered this??
I also reiterated many times that I needed to make sure they help with my astigmatism because driving at night has become horrendous for me. They glasses do not make a lick of difference.
There are much, much cheaper options online. I have not been contacted even after their reply to this post.“

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“Excellent customer service and great care taken by the employees here. Amanda was very helpful and friendly. We were treated very professionally. We were not rushed and were able to take our time trying on glasses that the staff helped us pick out based on our style choice and face shape. They know what will work for you and it helps a lot to have knowledgeable and competent people helping you. Huge selection and the most competitive prices you will find in the Triad! Eyeglasses are made from quality products and my lenses are perfect! Received my glasses very quickly with zero delays. We will be repeat customers for sure. Give Salem Optical a try if you need glasses. ?“

“Dr,Fox in very very nice eye doctor. He took time examine my eyes and explained everything. Thank you so much.“

“Dr. Reid and Allison are top notch❣️❤️ Fun, kind and extremely knowledgeable‼️ I have found MY eye care team❗️???“

“Wonderful people work here.Everyone was helpful and friendly.My dr that did my exam was a wonderful young lady,every question was answered ,she made the e experience very pleasant. Thank you all for your kindness.“

“I had a great experience with the woman who does the testing before I saw the doctor and an excellent experience with Evelyn who helped me pick out my new glasses. My rating would of been a 5 but I’m upset with the fact that I was made aware that the test that consist of the full picture of your eye (the one you pay out of pocket for) was not done properly last year because the picture did not show my full eye like it’s supposed to but yet Dr. Dunn never said anything about it not being done properly. Now this year Dr. Dunn tells me everything looks good with my eyes according to the picture taken this year but then says oh wait the test shows your cornea is thinning and tells me what to watch out for since it’s possible it can tear. My problem what that is why didn’t she explain what it actually means, what causes it and how to prevent further damage??? It’s like yeah something is wrong with your eye be careful it can tear okay bye. The exam felt rushed.“

“It's so nice going to the Vision Center because Phyllis is so helpful and takes time with you. She's very personal and she's the best. I will never go anywhere else long as she's there. She makes you feel so comfortable and at ease. She is sooo very sweet and the very best.“

“Stanley and Red, did an amazing job w/ contacts and eye exam and placing my order. Very Please and offer 5 star rating.“

“I came in with 2 pairs of my son’s glasses. Both needing repaired. Rei went above and beyond to make sure she could have us leave with at least one pair. We were able to get both fixed within an hour. I would highly recommended anyone who has to get their glasses repaired to use this specific Target Optical. Some of the best customer service I’ve received in a long time“

“Everything was excellent. It was a big difference with the zoom with the tech and the doctor. Very good customer service in and out time was wonderful“