Eyewear And Opticians in Winston Salem

“Always meet my needs in a timely manner. All staff very courteous and helpful. When I needed referrals sent me to the best doctors.“

“Everyone was very friendly and all exams were very thorough. Definitely would recommend this office.“

“**Edit**
Samantha was extremely helpful with fixing my issues. She went above and beyond to fix my issues. I do want to stress for possible future customers to read the fine print of their deals and be informed before going.
**Original**
Really unhappy with my experience here. I went in for the advertised $79 dollar deal for two pairs and free eye exam. (THIS IS BOGUS. YOU WILL HAVE TO PAY ATLEAST $300)
The lady that ran the first part of my eye test was very sweet, honestly the only good part about my visit. I go into the eye exam and the doctor isn't in the office, its a video call. I had told him multiple times on each eye that what I was seeing was blurry. When I got my results back it says my left eye was 20/20 still, which makes no sense to me.
I eventually sit down with the salesperson and I show him the two glasses I wanted to get. I opted for 2 for $139 as I didn't like any of the $79 dollar styles. He then says "okay, so before discounts it would have been $870, but don't worry we got it down to $560. UM EXCUSE ME, WHAT???? I say I can't do that and I have to settle on a single pair of glasses and end up paying $270 because the salesman kept pressuring me with addons that "I needed". I see online that they have a bogo offer that is good for glasses and lenses, why was I not offered this??
I also reiterated many times that I needed to make sure they help with my astigmatism because driving at night has become horrendous for me. They glasses do not make a lick of difference.
There are much, much cheaper options online. I have not been contacted even after their reply to this post.“

“Hello fellow travelers and well wishes! Should thou be in the City of Camels, and should thine eyes be in need of service, thou would'st do well to bring thine custom to Eyes on Trade. These witches of eyewear are truly gifted, in both skill and service. Not only were they helpful and knowledgeable, but they made mine self feel most welcome. You shan't be disappointed!“

“Dr,Fox in very very nice eye doctor. He took time examine my eyes and explained everything. Thank you so much.“

“I had a great experience with the woman who does the testing before I saw the doctor and an excellent experience with Evelyn who helped me pick out my new glasses. My rating would of been a 5 but I’m upset with the fact that I was made aware that the test that consist of the full picture of your eye (the one you pay out of pocket for) was not done properly last year because the picture did not show my full eye like it’s supposed to but yet Dr. Dunn never said anything about it not being done properly. Now this year Dr. Dunn tells me everything looks good with my eyes according to the picture taken this year but then says oh wait the test shows your cornea is thinning and tells me what to watch out for since it’s possible it can tear. My problem what that is why didn’t she explain what it actually means, what causes it and how to prevent further damage??? It’s like yeah something is wrong with your eye be careful it can tear okay bye. The exam felt rushed.“

“Ask for Susan. She is fantastic. She was patient, friendly and a pleasure to work with. She went above and beyond to ensure that I was happy with my glasses and sunglasses.“

“Had the best experience for my first visit! Everyone made me feel so welcome & their smiles are contagious. When it came time to pick my new frames, Jessika listened to my financial situation & never pressured me to pick something out of budget, even taking their time calculating different price points. The frames I picked are actually ones Jessika selected, so they understood my style better than me! Cannot wait to return. (Jan. & Feb. 2024)“

“Dr. Reid and Allison are top notch❣️❤️ Fun, kind and extremely knowledgeable‼️ I have found MY eye care team❗️???“

“Casey was super helpful with helping me find new frames! He was quite knowledgeable and super quick to resolve my previous frames! ?“

“My normal eye doctor couldn’t fit me in when I needed to be seen so I decided to try this place. The employees were very nice, but the doctor sees you via Zoom. They didn’t have my contact lens prescription in office, so they put me in the wrong powered lenses, corrected the wrong prescription with some glasses, and had me read the letters again. When I couldn’t see well, we had to wait for the Zoom doctor to be available again. When I said I couldn’t read the line he asked me to read, he insisted I guess what the letters might be and declared the prescription correct. The technician told me to come back in a week to be rechecked, but the reason I went to this office was because I’m not available to go to the eye doctor for several months. Again, the in person staff is outstanding, but I can’t recommend this place for people who actually want to see a doctor and feel confident in their prescription.“

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“Phyllis was amazing and did a great job. Had to get specialized glasses, she went out of her way to help and was very kind.“

“10/10 recommend! Imagine being a tax accountant & bc of the weather and roads you end up with no contacts and broken frames and work from HOME no breaks allowed right now… and then you pop up here on the fly & Sharon/team @ Salem Optical literally saves the day! Frames on the spot, FAST service, another pair ordered, contacts and out the door for about 30% less than I have ever spent on all of those things AND IN AN HOUR…maybe less! Just in time for my meeting ????‍?? it’s the excellent service that literally changes lives! So grateful for them saving the day and being so KIND! (People were in the store talking about how great the customer service is as I sat there) again, 10/10“

“I came in with 2 pairs of my son’s glasses. Both needing repaired. Rei went above and beyond to make sure she could have us leave with at least one pair. We were able to get both fixed within an hour. I would highly recommended anyone who has to get their glasses repaired to use this specific Target Optical. Some of the best customer service I’ve received in a long time“

“Wonderful people work here.Everyone was helpful and friendly.My dr that did my exam was a wonderful young lady,every question was answered ,she made the e experience very pleasant. Thank you all for your kindness.“