1755 Westminster Dr, Ozark Missouri 65721
We had soffit, fascia and gutters replaced on our home. This is the good, the bad and the ugly. If I could assign a star rating I would give them 3.5 stars.
First the good-they did honor their word, they did complete the job, they did a good job at what I felt was a reasonable price. When the job was completed, they did clean up their jobsite. I guess they were waiting until the end to do this. In the end, they did a good job and stood behind the promises that were made about the work. I would recommend them.
The Bad--The salesman, Shawn, did not seem very prepared. He did not have everything with him and had to get back with me on scheduling times. He never did, I had to contact him. What we wanted and paid for was not put in the contract correctly. Even if you are going over the contract with them, read, read, read what the salesperson puts in the contract and make sure it is clearly spelled out. This goes for ANY contractor or company and I know this, but did not catch that some of the things we discussed and were promised, was NOT in writing. I was very unhappy with the way the salesperson treated us, but the owner made it right and honored the contract, This is the reason I would recommend them, they honored what their salesperson promised. Being a company that honors their word and stands behind their product is very important. The job took longer than they said it would, the crew did not clean up after their selves at the end of every day, maybe they wait till the job is completed, but I cannot wait that long. I picked up nails, water bottles, candy wrappers, etc... from my yard at the end of every day.
The Ugly-The crew was a different crew during the job, I guess they switched them out during the job or some of them quit. The crew showed up late and left early the first 2 days and wanted to leave the job unfinished until the new boss came out and looked at it. He was not happy with their work and it took him saying something to them to get them back out here to complete the job.
I am pleased with the way it makes the house look.
*** I attempted to email this to you at the email address on this website, but it was returned as undeliverable, since I promised to provide an honest review.