Heating & Air Conditioning / HVAC near Richmond

“Always great service, responds quickly. Prices are fair and customer service is great.“

“We had a great experience with Great Lakes Heating and Cooling, and especially with Tyler. We’ve owned our home for just over four years, and as first-time homebuyers, we admittedly were a bit ignorant when it came to some of the routine maintenance needed to keep everything running smoothly. Now that we have a baby, making sure our home is safe and functioning properly has become even more important to us. Tyler came out on a Sunday to take a look at our furnace, which we truly appreciated. From the start, he eased our minds and reassured us that we weren’t the only homeowners who had overlooked some of these maintenance tasks. He took the time to break everything down in a way we could actually understand and clearly explained what was causing the noises we had been hearing. We’re incredibly grateful for his professionalism, patience, and for taking time out of his Sunday to help us. We fully intend to use Tyler and Great Lakes Heating and Cooling going forward and would absolutely recommend them to anyone looking for honest, knowledgeable, and reliable service.“

“Andy came right on time. Was very friendly and professional. Answered my questions and explained the problem. Thank you“

“I had a small gas leak this morning. Semco came out and said I needed a few things fixed before they would turn my gas back on. Tony’s was so quick. Josh arrived within the hour and got right to work, completely fixing the issue. Super fast and knowledgeable!! Thanks Josh!!!“

“Amazing service. The tech was able to quickly diagnose the problem and offer several solution options. I would definitely recommend Climate Pros to anyone.“

“I would highly recommend Brad from this company !! Very knowledgeable , professional , and trusting ! Communication is great and I personally will use his company and his expertise for all of my heating and cooling services. I’m so glad I found him !?“

“Xander is a great guy, super kind and easy to talk to and get along with. Great apprentice with a bright future!“

“I had an air conditioner malfunction recently right when the hot humid weather arrived. I called this company and they had a tech out within a couple hours. It was a somewhat difficult problem to solve but he figured it out and replaced the part which he had on hand. I'm grateful this was fixed so quickly and highly recommend this company. They originally installed my hvac. I had a problem with the heater in 2025 during winter and they solved that quickly as well.“

“Just had a new furance installed. I highly recommend this company. They are accommodating, honest, fair, family owned, and they have always had great prices. Give them a call!! Thank you for the great job!“

“KTM Heating & Cooling did an outstanding job installing our air-conditioning duct system. From the moment Kevin came out to give us the quote, we felt confident we were in good hands. He was knowledgeable, professional, and easy to work with throughout the process. Tyler and Drew handled the installation, and they were excellent—friendly, skilled, and very professional. They worked efficiently, paid attention to detail, and made sure everything was done right. They also did a great job cleaning up after themselves when the install was complete. Overall, it was a smooth and positive experience from start to finish. We highly recommend KTM Heating & Cooling!“

“Chris was amazing when we needed our furnace. He reassured me everything would be ok as I was extremely distraught due to the stressful situation. He was here within 30 minutes of the phone call & did a same day install to ensure we weren't in the cold for too long.“