Damage Restoration near Allen Park

“I called Metro Rooter spoke with Michael to fix a drain issue in my basement. He sent out Shawn and Adam. They addressed the issue quickly, professionally, and cleaned up everything before they left. I would highly recommend!“

“So far so good. Mark and Marcus have taken a weight off of my shoulders. My apartment was trashed by a reclusive tenant, whose water heater exploded and didn't tell me about it for a long time. Water and mold damage, rotting carpet.... You name it, I had it. Called multiple other companies and no one could come out to even give a quote for months.... Called Marcus and he was out that day. Mark came out as well that day and did professional measurements, diagrams,and price quote. Put my mind at ease, and made multiple trips to my house to check on the drying process, and got everything cleaned out. The process takes time, so we're at the mid way point, and waiting on the insurance company. But these guys aren't the company that's just gonna gut your house and leave. They're gonna fight for you, and leave you happy.Professional, hard working, and diligent. Will update this once it's all done.10/10 so far!Services: Flood restoration“

“WONDERFUL!!! They quickly responded to my emergency by immediately extracting standing water, and performed to remedy mold issues that were caused by the flooding in Dearborn. They saved me money and time. I called this company after another local restoration company failed to do the job after that company got handsomely paid by my insurance. RECOMMENDED. Thank you Malcolm and staff!“

“Mike and Jake cleaned our carpet today. They arrived on time and a did a great job. Two very nice young men. Thank you guys.“

“My basement turned into a toxic waste dump after the sewage backflowed through the drains, putting a layer of sludge throughout the basement. I called Servpro five minutes after the plumber left clearing the blockage and they were out the same day. Chad and Quenton took care of a problem that I couldn’t even look at it. They were professional, efficient, and even my dog liked them. I Highly recommend this company. The next day after the mess was removed, the basement was in better condition, than when they started. Thank you.“

“Came out right away and cleared the basement out of water then we lost power and they came back and started over and finish the job very efficient and polite 5 stars all around?“

“Had a huge emergency with a sewer backup situation. After making numerous calls to try to get help from a professional biohazard cleanup, I was at a loss to try to get someone to come out ASAP! The other companies turned me down.I tried the last number, a referral from a biohazard company, which said they did not have the type of manpower or tools to get the job done. So they referred me to ServiceMaster – for Water damage restoration services…..By now I was skeptical. But due to my desperation, I gave ServiceMaster a call leaving a message at a very late hour of the day. To my surprise I got a call back that same night shortly after from "Steve" – He listened to my rant, and said they would take care of the mess. I decided to book an appointment and Steve and his crew came out shortly as promised and on time!I was blown away and impressed by how quickly he was able to get the job done - I am ever grateful for the work performed because it was also done under a lot of pressure going into the holiday's timeline, - Dec, 23, 2023! However, they still were able to accommodate my request! I was impressed!Thank you Steve and Team You Guys ROCK!!Yuri - Happy Customer!“

“Had 2 feet od water in my basement. Sean was extremely helpful and professional. Thousands less than other companies. Alan came out and job was completed in a timely manner. All the guys who came out were very professional! I would recommend this company anytime!“

“These guys that work here are the Best in the business. You well get a honest fair deal from there employees without a doubt great people. They get a A+. P.S. they keep our planet clean.“

“I was actually amazed by the professionalism from Mike the owner to the carpet cleaning man himself (also named Mike).The job that was performed was the best I've ever witnessed. you would have thought he was doing his own house“

“ServPro went above and beyond when my mother had a pipe break at her home this last Independence Day weekend. After reviewing the problem, my rep Maureen found a few teams who were willing to work on the holiday weekend (the people I had lined up to look at the job told me I had to wait a week because of the holiday). She told me "professionals in that line of work know that damage and abatement don't take holidays". And the crew she lined up was just wonderful.After the outside work was done, her inside crew came in and advised me regarding possible mold and water damage to various basement walls, furniture and appliances. They drained all water, cleaned up a bit and moved furnishings, sprayed for possible ick (my technical term for mold, bacteria, other ICK that might have grown), then installed several fans and a serious dehumidifier. Those sat for 3 days before the techs were happy with the readouts their equipment returned (I forgot to mention they use various tests to check walls, framing, furnishings..they even checked the water heater and the slides I had under a heavy furniture piece). After the drying equipment came out they tested again and did a second abatement spray "just because".That is not all Maureen did to help. She came to Mom's house daily while any work was being done, and personally spoke to a City representative to try to get help for my Senior Mom. When Dearborn Heights was unwilling to give assistance to a senior who has paid City taxes for 60 years, Maureen then gave me several other agencies to contact.I cannot imagine ANY person or company who would go through so much effort to help a senior in need. ServPro, you have a wonderful representative and advocate in Maureen, and I am thankful she helped us get through a truly difficult time. Thank you!“

“Would highly reccomend, Eddie did a fantastic job on our plaster ceilings, even rebuilt one of the coves. Job wasn't as labor intensive as first thought so our bill was actually lower than the original bid. That kind of honesty is hard to come by these days. I did have to call a few times to get on the schedule, but job started and finished exactly as promised. If you need drywall or plaster repair, give A&R a chance to earn your buisness, you won't be disappointed.“

“So Visions Restorations were outstanding with taking on the task of removing trees after the wind storm we had in Detroit a few weeks ago. My house looked like a Forest traveled over my house and just unloaded. It was devastating. Two days later it looked as if nothing had ever happened. And even though I know they were very busy. He prioritized me in because it was a very dangerous and devastating situation. But thank God for sending them my way. My neighbor even text me and said they were doing a good job bc I had to leave and go to work. And the last thing t”didn’t have to come out my pocket for additional cost for clean up bc insurance only pays 1,000 for cleanup and haul away. Thanks Visons and Shout out to Horton’s!!!“