Damage Restoration near Windsor Mill

“What can I say about this crew other than thank you... The went above and beyond with bringing or home back into shape. Billy and his team was always on time and friendly...Thanks guys we couldnt have done it without you.KW“

“The worse time to call a plumber is on a Sunday night because then you know it is because of an emergency. I called two different plumbers that advertised they are open 24 hours but not True!! When I called two different companies…I was told that a plumber would be available the next day. Nope if someone is calling on a Sunday night it means a plumber is needed today. Like right now!!! I guess the saying is true “the 3rd time is the charm” but Caton’s had a plumber available. Henry showed up and dealt with the first issue which was turning off the water (the shut off valve did not include a knob). Then fixed that pin hole leak that caused so much issues (ceiling collapsed). Thanks so much for being available on a Sunday night (after 10:30pm). 5 stars for the company and for Henry! Photos show the shut off valve with missing knob and busted pipe w ceiling damage“

“I’m giving the Baltimore chapter 5 stars.

Mr. Paul was very friendly and helpful. He drove 45 minutes just to work on my leaking pipe. He came out, looked at a pipe leaking issue I had. He explained what needed to be repaired, what sort of pipe I was dealing with.... in the end he repaired it.

I highly recommend them.“

“Good customer service. Associate was professional and knowledgeable. Response time after initial contact was very good. I will not hesitate to refer this company to friends.“

“Edgar was friendly and knowledgeable. Very professional and the job was done well. Very satisfied.“

“My home experienced a large amount of water damage early in July that was caused by another contractor working on the outside of my house. Jose Machado came out, assessed the damage, and turned around an estimate to the insurance company expeditiously. He was professional, explained everything, and was very nice. The Rainbow crew (Geovany, Gerson, and Alex) kept to their scheduled start date and worked full days the entire week to restore my finished basement. On the final day of repairs, Rainbow brought in another great crew (Elder, Andrea, and Jess) to finish my plumbing and clean the entire basement. Every crew member was thoughtful, wonderful to work with, and knew their stuff. Best of all, my basement looks fantastic and I now have a restoration company I can rely on! Thank you, Jose and Rainbow!“

“Go 5461 is outstanding. I had a great time and the service was perfect. Problem solved and I felt calm“

“I want to highlight Shiv and the Eco Clean team for their outstanding service during a challenging time with my basement flooding. After facing inaccurate diagnoses and inflated estimates from larger companies, Shiv's compassionate approach and expertise truly shone through. He quickly provided effective solutions and was dedicated to ensuring everything was resolved promptly. He completed two distinct projects for me, demonstrating not only his skills but also his commitment to customer care. I genuinely appreciate their support and expertise, and I recommend Eco Clean to anyone seeking reliable and empathetic service.“

“Edgar was an amazing technician. Woll definetly recommend him to my military contacts.“

“Ron and RPS have been very responsive and diligent in their work for our basement. When our hot water heater failed and leaked out throughout the basement, they were able to come out right away and begin the remediation work within hours. They guided us through the insurance claim process, and have been very communicative with the insurance company to make the process go smoothly. We appreciate all of their hard work, which is still ongoing!“

“Edgar was great. Came in, explained everything and what I should expect not only what he was doing but next steps. Set up realistic expectations of what could be done and told me if he had thought he couldn’t get the smell out he would have advised to replace. Great customer service!“

“I have a golden retriever, so you can imagine the state of my carpets:)) I've accepted the fact that they never will be truly clean again. But then I found Hippo Carpet Cleaning Ellicott City. They were able to remove those pesky paw prints and muddy spots that had been there for a long time now. My carpets not only look cleaner, but also feel softer. It's like walking on clouds now!“

“I had my living room rug cleaned, and I am very pleased with the results. The team was professional and reliable. They arrived on time, worked efficiently, and the rug looks fantastic. All the stains and dirt were removed, and it smells fresh as new“

“Mr. Hernandez has been a godsend since our office was damaged in a flood. He has been very attentive, diligent, professional, courteous, and helpful during the entire process to get my office up and running again.The restoration process went smoothly because of Mr. Hernandez, and the services he provided were AAA.The office is now up and running, and looking great.“

“We recently reached out to Yahsef late night (around midnight) after realizing that we had standing water in our basement due to a sump pump failure. Yahsef and his team arrived at our home an hour or so later and helped remove the water and started the remediation process. I must say that it has been an absolute pleasure working with Yahsef as he is very professional and polite. He made the process very smooth and seamless. I would highly recommend his company for ALL of your remediation needs.“

“Jose came in and did a great inspection! Thorough and to the point, told me what I did and didn’t need to do.“

“Marvin and his team were professional, punctual and timely in recent restorationThey performed high quality floor install , drywall repair door vanity replacement and painting post water damage.They were very communicative and receptive to questions along this entire process and i just cant say enough regarding my overall experienceI wouldn't hesitate to use them for any future needsMichael“

“I was in an emergency situation (after hours on Saturday and it's a holiday weekend) Mr Nigel was wonderful he came over 30mins after I called to do the estimate (I had called 2 others supposedly 24hrs but only got constant ringing on one and answering service in the other) he's very efficient. My basement was dry in about 24hrs however he was sure to continue with the process until Monday afternoon (the actual holiday) to make sure I had no drying issues. I would recommend Restoreace Restoration if you want a service professional that comes when you need them and not have you wait for a call back in an emergency situation.“

“Excellent customer service.Mr. John was very helpful and provide a quote in a timely manner.“

“One of the most reliable water damage restoration contractors in Baltimore. Hired them for a mold remediation job as well.“

“Have been using Thomson Remodeling for 25 years. They always provide excellent work quality and are professional and responsive. David Robinson is a pleasure to deal with. They are especially good with older homes.Services: Remodeling“

“Robert from Storm Waterproofing LLC was extremely helpful when we had an emergency sump pump work done after a bad storm. He helped us diffuse the situation immediately and came to our house to check on everything a few hours later. We are so appreciative and would recommend them to anyone! Thank you!“