Reviews for Roto-Rooter Plumbing & Water Cleanup
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 4.8/5 BBB: No RatingRoto-Rooter Plumbing & Water Cleanup
3545 Ellicott Mills Dr Ste 102, Ellicott City
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My husband and I were dismayed to find our ceiling leaking at midnight. We made an online appointment for the next day. Sam was our tech. He was punctual (called when he was 30 mins out), polite and efficient.He explained what the cost was prior to any work. While he did have to make holes in my ceiling to find the leak, he purposely made the smallest hole possible. And most importantly fixed the problem! While I hope to never have need for his services again, I would definitely know who to call.
Excellent service from plumber. Their employees are very knowledgeable. However, to repair the main shouldn’t be >$12k because of excavation fee. Not many can afford that. I’d be confident that their completed work from their extremely competent personnel would be done perfectly, but in the end it’s a question on affordability.Services: Drain cleaning
The Roto-Rooter employee sent to help was extremely well-mannered; well- dressed; very professional; and easy to talk to! It was a pleasure seeing a young man who knew what he was doing; formulated a plan; and carried that plan out with great success. He is the type of person you hope will be sent to your home to help when you need to have waste water flowing freely into the sewer system! In my opinion, Roto-Rooter has a very valuable asset in this employee! These guys work in some tough places doing a job that many people would not want. I hope your business takes good care of this young man because he is the one that the customers interact with the most. Mentor this...read full review