About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reliable emergency plumbing service in Ellicott City. They specialize in drain cleaning, sewer cleaning, and water damage restoration. The company is known for its quick response to requests and for providing efficient solutions to various plumbing issues, such as sump pump, toilet, faucet, garbage disposal, water heater, bathtub, shower, and outside faucet problems. Customers have praised the knowledgeable employees and their ability to explain costs upfront. The technicians are friendly, professional, and very knowledgeable about their work, often checking all plumbing to prevent additional leaks. They skillfully handle jobs like replacing supply lines, flanges, and strainers, making complex tasks look easy. Recently, customers shared their positive experiences with the service. One customer mentioned that Kasan, a technician, was professional and friendly, treating the home with care and providing helpful tips after successfully unclogging a shower and tub. Another customer highlighted Go as super friendly and dedicated, resolving issues effectively and leaving the space cleaner than before. While some customers find main repairs, including excavation fees, expensive and potentially unaffordable, the quality of work by Roto-Rooter's competent personnel is highly regarded. Overall, the service is efficient and trustworthy, with technicians providing clear explanations and excellent customer service.
Plumber Jeff F. did an excellent job assessing the problem and the getting rid of the issue. He explained everything he had to do. And he was was very friendly. Excellent customer service all around.
Oleg came to assess water damage from a broken water heater in an adjacent unit. He was excellent, walked us through all the issues we were facing, and how it was going to be fixed. I highly recommend working with Oleg.
Root rooter responded quickly when I had a serious leak. They sent out both a plumbing team and a water abatement crew. Oleg Bashkatov, the field supervisor, was particularly helpful calling my insurance company and connecting with the adjuster to make sure everything got handled quickly and minimized damage. Very happy with the service!