Reviews for Roto-Rooter Plumbing & Water Cleanup
Write a reviewFrom Roto-Rooter Plumbing & Water Cleanup
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Roto-Rooter Plumbing & Water Cleanup
6500 Kane Way Ste B, Elkridge
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Extremely happy with the professionalism & experience that the tech displayed. Did a fantastic job & explained everything that he was going to be doing. Excellent service!!The job took about 3 hours and the work was great.
Absolutely the best service I have ever had from any kind of home service company from start to finish. The customer service rep was so friendly and helpful and they literally had a tech at my house within the hour. Franklin my technician was professional and explained everything every step of the way. He made sure I understood all of my options and even went ahead and had another tech come to check my full lines to make sure everything was taken care of and that I knew of any issues. I never felt like there was a sales pitch or that I wasn't aware of what was going on. I cannot recommend them enough. I will absolutely be using them for any services I need in the future.
Great experience! Our tech, James was very polite and helpful. He was very thorough as he tried to diagnose the problem and explained everything to us in simple terms. Came out within 24 hours of booking in a snow storm. Came 30 min into the 4 hour window, didn’t have to wait all day! He Wore shoe covers at all times in the house. Very professional and worked very fast HIGHLY Recommend!