Eyewear And Opticians near Hanover

“I have been bringing my oldest here as well as myself for our eye care and they are always beyond professional, warm and kind. They always work to get you the best deal. Not only that, they have incredible expertise; I was told by one of the doctors who was very thorough with my exam, that I needed to see a specialist. I did and it turns out the bump on my eye on the back of my eye diagnosed my bone cancer (chondrosarcoma) at 40 years old! She saved my life and ensured my children still had a mother!“

“everyone there is very nice and helpful. The doctor sees you quickly and they make the process very easy.“

“Dr.Jan really takes his time to hear you and find solutions that best fit you! Very friendly and warm too. Would def go again and I've recommended Dr.Jan to all of my family!“

“It was a great experience, everyone was nice. I got down to the root of my issue. Honest and that is what I look for, not dishonesty. Ty.“

“EDIT: I’m updating my rating from 2/5 stars to 4/5 stars due to the diligence on Ms. Renee and the staff at Affordable Optics. As I mentioned before, the women in this office have been nothing but kind to me, even when I sometimes let my frustrations get the best of me. They were honest and as helpful as they could be. They comped another pair of glasses for me (beautiful by the way), as well as a supply of contact lenses.

I really appreciate everything they’ve done and the fact that they didn’t let me slip through the cracks ♥️

Original post:
I just sat on hold the entirety of my lunch break (over 30 minutes) waiting to follow up on a pair of glasses I ordered June 4th. Today is August 22nd. According to them it’s the labs fault. Honestly though, it doesn’t matter who’s at fault. I can’t see and I really am in need of glasses. I asked for a refund for the glasses at the beginning of August, since it had been two months already, and Affordable Optics basically said they didn’t think it was fair to issue a refund if they didn’t do anything wrong. We went back and forth for about 15 minutes that day.

Well, that was 3 weeks ago. Today I give 2 stars because I can’t overlook the fact that everyone in the office is pleasant and kind, but no one takes accountability for the shortcomings of their processes. Somehow, they find a way to make this long wait for my glasses my fault or the labs fault.

There is a BIG opportunity for improvement with their organization, communication, and accountability.“

“I've been going to professional vision for years , they have great optometrist doctors and I highly recommend this business.“

“My husband and I are so glad we stopped in this target optical location and worked with Ebony. She was so helpful, providing lots of information and answering all of our questions. Very professional and excellent customer service. It was a great experience, 10/10 recommend“

“The doctors and nurses are kind. They listen and answer all your questions. Federal Hill Eye Care is NOT a doctor's appointment you are afraid of.“

“Warby Parker offered an excellent range of frames from very narrow to wide. The staff are easy to work with and the price is very good compared to other companies. Plus they donate a pair of glasses for each one purchased!“

“The staff is always knowledgeable and kind. Dr May has been treating us for years. She gives great, quality care. We trust her and plan to stick with her and her practice for years to come.“

“Very inviting right from the onset. Answered all my questions with ease and knowledge. As a new patient I felt very comfortable.“

“A lovely experience as usual! A thorough exam, clear explanation regarding my eye health and changes to my prescription, followed by excellent help to choose frames and great explanation of my vision benefits.“

“Great selection of glasses, especially if tou want something different abd high quality.A little pricey if your paying out of pocket, but its a boutique and well worth it!! Def recommend“

“Popped in just to get my glasses looked at while I was in the area and they were so nice and helpful that I'll happily drive the extra distance next time I need something“

“She was right on time, very professional and very easy to work with. She answered all my questions and also very helpful. Can’t wait to see her next time.“

“⭐️⭐️⭐️⭐️⭐️
I had a great experience here! I broke my frame and they were incredibly helpful, quick, and friendly. Greta helped me and was super nice—she went above and beyond to make sure everything was taken care of. Highly recommend this place!“

“Everyone at Revolution Eyes is helpful, caring, thorough. Customer service can’t be beat. I love that they have modern equipment to determine eye needs.“

“This is the best place to get your glasses. I bought a pair of frames over two years ago. They were broken due to circumstances beyond my control. Eye Candy looked up my order and checked to see if they had any more in stock. When that didn't shoe any they contacted the manufacturer and had them shipped to the store. My daughter picked them up and brought them to a friend who was returning to Israel where I now live. Thank you so much for the awesome service.“

“Dr. Chryssa is phenomenal. Explains everything in detail and in a way you can fully understand. Also great with kids!“

“Very pleasant service, they did a great job fixing my son Gucci glasses. They were very efficient in time. Price wise , was very reasonable. I recommend Frame mender 110% to anyone that needs the frame fix.“

“Always polite, helpful, and generally amazing. I still take my family here for our glasses, even now that i am retired.“

“I been there many times didn’t feet that great but Today a Lady named Tia helped me.She so pleasant and explained me everything so nicely.Happy customer“