Damage Restoration near Upton

“I highly recommend Craftech for mitigation. Their team responded quickly (on a holiday weekend) to my needs for mitigation given a sewage crisis in a finished basement. Sean was responsive to my many questions without exception. He was available by phone and text throughout the project. Other members of the team included Garry Jr, Josh, Nick, Connor, and Collin W. All were polite, respectful, and sensitive to the magnitude of the situation. They are exemplary representatives of this company.“

“Words cannot express my appreciation to MA Restoration, apart from going above and beyond what the job required, to giving advice on other projects and explaining what your rights are when dealing with insurance companies.

I am extremely pleased with the job they did on my kitchen you can't tell that apart of the roof was gone and I wanted to thank everyone involved in the restoration like Steve, Chris and Israel, there were others involved but their names eludes me at the moment.“

“Steve, Dan, Jr and their team were prompt, professional and detail-oriented. They got all the mess from a tree through the roof cleaned up and covered the flooring for the next phase of rebuilding coming up.“

“Isaac showed up on time and was very informative and knowledgeable about what areas needed to be removed to remedy damage caused by ice dams“

“Nelson,Fernando,carlos.
They helped with the cleaning and they were amazing.“

“The men did a great job
Could you send me a detailed invoice for the payment I made?“

“4/09/25
Luis & Juan just left a few minutes ago after a total catastrophe we had with an overflowing sink on the 2nd floor. They arrived in just over 2 hours from my initial call, surveyed the situation quickly on three floors and started right in with measurements and mitigation. So far the experience has been great. They were calm, but knowledgeable and efficient. They assisted in every way possible. Right from the start, we felt confident that the process was underway and headed in the right direction. They took the time to answer every question as they were working. Our understanding is that after this initial 3 day period to stabilize the situation, further mitigation will be required. Both my wife and I quickly built trust with Luis & Juan and would appreciate if they could continue to be part of our process going forward. We look forward to working with you to completely remedy our unfortunate situation. Thanks! S & K

04/30/25
It has been (3) weeks to the day and both mitigation and removal of all unwanted materials is complete. Luis and Juan were excellent to work with throughout the entire process. They showed up every day and worked diligently, cleanly, and carefully on all the demolition that was necessary. They left everyday with the house picked up and tidy from that days work. We have received daily emails from Kim documenting that days progress and demolition supervisor Wally has been available for any question. Today we met with demolition supervisor Wally and reconstruction supervisor Sean to survey the completion of demolition and start the process of reconstruction. Sean was clear-cut in terms of the process going forward, expectations and time frame. At this point, our experience so far has been excellent! As we turn the page, we look forward to working with Sean and his crew to complete the reconstruction phase and get our lives back to normal. Thank-you! S & K

5/14/25
We received an email yesterday from Kim confirming that our insurance company had received the full proposal of the work to be completed for reconstruction and we are awaiting acceptance to move forward. Again, communication has been excellent throughout the entire process to now. Thanks Kim! S & K“

“I greatly appreciate the responsiveness from the entire team. We discovered a leak in our house and 30 minutes later they were here and became mitigating. They even helped line up a plumber to fix our issue. I definitely recommend them to anyone dealing with a disaster! Thanks DRS. The Wilson Family.“

“Tanner and his team were great to work with! Efficient and explained all steps in the process so we were well aware of what would be happening in our new home.“