Damage Restoration near Southborough

“Had a great experience with the ServPro team. Special shout out to Aaron and Andrew. They were polite and efficient and explained everything that they were going to do before it was completed. I would highly recommend them.“

“The guys were great. Very personable and helpful. Alex answered all of my questions and worked efficiently. Even took before and after photos which showed how effective the service was!“

“Our sincere suggestion to any new MA Restoration customers is this: absolutely trust them, let them do what’s needed, and enjoy the surprises.

We had a severe water leak in our home — a massive, devastating disaster. The MA Restoration team came to help us right away. At first, we only hoped our home could be somewhat fixed and livable again, but they went far beyond our expectations.

We first met Brian, who worked with our insurance company and planned everything out for us. We didn’t have to do anything. During the first stage, the team dried the house, removed wet drywall, flooring, carpets, and tiles, and moved our belongings to dry areas. Books and toys were carefully packed in new boxes. At the end of each day, they cleaned up as much as possible, laid down construction paper so we could walk safely, and kept the house as livable as it could be.

In the second stage, the focus turned to rebuilding. Bill, the project manager, kept us constantly updated by text with status and next steps. Talking with him was always a pleasure—he’s not only professional but also genuinely kind. We could tell he always had one goal in mind: restoring our home to the best possible condition. Bill even took care of many extra requests outside his scope, always with a cheerful “No problem, I’ll take care of it.” We especially love the white grout he chose for our tile floor—it was a perfect choice.

Dustin managed all the woodwork, cabinets, floors, windows, and doors. He even designed our new basement kitchen, which looks wonderful. Despite the hot July/August days, he worked incredibly hard, and his craftsmanship was beautiful and precise. We love the new sill under our sliding door, the window trim he made, and the careful padding pieces he added between tile and hardwood floors.

The contractors MA Restoration brought in were reliable as well. The painters did a flawless job — our walls, doors, and window frames look perfect. The head of the painting crew even went beyond his duties by installing door stoppers and helping with our uneven wall when countertop installers ran into an issue.

It was also a joy to see James again — the very first person who came to help after the disaster. He later returned to handle plumbing, including installing the dishwasher and reconnecting all our appliances. We had been worried about the refrigerator water line, but he fixed it with ease.

To the entire MA Restoration team — thank you. You not only repaired our house but also restored our peace and happiness at home.“

“John, worked with us on our repair after a pipe burst in our garage. He was flexible with our busy schedules, responsive, thorough, and beyond helpful, everything that would make rectifying a terrible scenario as smooth as possible to resolve. Highly recommend!“

“I had a bad toilet clog (an entire roll of toilet paper stuffed in by a 4 year old). I called Roto-Rooter at 7:30pm on a Saturday and they were there by 9pm. Unclogged my toilet in a few minutes. Very professional and friendly!“

“My wife is 5 months pregnant and so a flood in our kitchen was the last thing we could possibly want. Serve Pro was amazing throughout this entire process. Nelson and his crew were so professional and thorough it was a huge relief for my wife and I. They walked us through each step and guiding us through the process. When asbestos was found in the lime green floor from our previous owner the manager Damon got involved and his quick and prepared response was fantastic. They even walked through the house with our adjuster! Incredible team!“

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“Epic cleaning did a great job cleaning up a substantial bat guano problem in my attic. Epic showed up on time and rearranged their schedule to complete the job on a second day not anticipated at no extra charge. They stood by their quote. Mario was a pleasure to deal with and I would certainly use them again. 5 star service!“

“Hi Efficient Buildings Management,I want to let you know that Frank and Maynard are wonderful!! They are doing an amazing job with the insulation, going above and beyond with their workmanship and in keeping me updated as to what is completed. They obviously are insulation experts. Also, they obviously take great pride in their work and care about me, the customer. I feel like they definitely have my best interests in mind as they complete the work. I give my highest recommendation to Efficient Buildings and especially to Frank and Maynard. I hope that all of your work crews are as knowledgeable, dedicated, and professional as them.“