It Services And Computer Repair near Newton

“They are responsive, quick and reliable. Replaced a usb port on my laptop. Thank you.“

“I was just there dropping off some electronics. Tim seemed preoccupied, if not inattentive, but he said it was a little hectic. I am glad that they are there, as I have much more items to give!! I also left my flyers, if they needed some part-time assistance.“

“Very friendly, courteous, communicated effectively, and did a great job for a great price, and very quickly, to boot! Very much recommend!“

“Excellent customer service, friendly, polite, nice and definitely very helpful to me.“

“Mike the operator i got connected with was so helpful and so patient with me throughout the process. i really appreciate his help.“

“I had a battery replacement needed in my mac. Joshua and others were helpful, responsive to emails, fast and reasonably priced. I would definitely recommend and use Mac Doc again.“

“Brought in my laptop of 6+ years after accidentally spilling coffee on it (friendly reminder: keep your drinks far, far away!)
This computer holds so much sentimental value, and I was devastated. But not only did they repair the motherboard and battery—they also replaced the keyboard, fixed the hinges, and gave it a full cleaning. I literally started crying when I saw it working again. Thank you so much for your incredible work and care!“

“Had a lovely visit for PSW business review. Great to put faces to the names when I call. Nice to meet you all. Thank you, Lori / PSW“

“The Computer Mom was able to quickly and correctly diagnose the cause of slow loading of webpages on our Windows 10 PC, a failed network card. She recommended an easy fix: plug in a USB ethernet adapter. Fast page loading now without having to install a new internal network adapter card. This computer had previously been to the local shop where I had purchased the PC and they did not find his problem! Hooray for the Computer Mom! I would trust her with any computer or network issue.“

“Amazing team to work with. They repaired my Mac keyboard in less than a day, while other places quoted much longer turnaround times. Super helpful, efficient, and easy to deal with from start to finish. I’ll definitely be coming back for any future repairs or upgrades. Highly recommend!“

“Personal service that is consistently prompt, thorough and informed - follow through and follow up are exemplary!“

“Michelle is AWESOME. She was able to quickly figure out what was wrong with my laptop, picked it up and dropped it off at my work, and repaired it quickly at a very reasonable price.“

“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.

Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.

Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.

I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“

“Good customer service and professionalism. The staff there is courteous and polite. I had a great experience.“

“They are the best. Quality service, easy to locate and reasonable. They found and solved my PC problem quickly.
Dennis“

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“BaseZen Consulting recently purchased a license from our website, and they don’t seem like just an ordinary customer. Out of curiosity, we visited BaseZen Consulting's website and were truly impressed by their professionalism and principles of service – simple, efficient, and reassuring. If I ever encounter IT troubles, I now know who to call, even though we are Synology storage ex-support and current resellers. We feel very honored to have a top-tier IT consulting company like BaseZen Consulting as our client. For any company in the U.S. looking for reliable hosting solutions, we would highly recommend BaseZen without hesitation. ?“

“If you run a medium size business and you're looking to outsource your IT support I would highly recommend Computer Support. They have moved most of my business network over to the cloud and it has completely elimnated my frustration with my network.“

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“Had a great experience with Achieve Networks. They took away a huge headache for me! Good service and fast response. Id definitely recommend them and will use them again. :)“

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“Mr. Hendrick is rare - an expert knowledge of computers, their components, and software, combined with a kind and patient personality for someone who needs his help. Exceptionally easy to work with, to communicate with, and who provides explanations for any component of his work. The kind of individual with whom you would trust your most important computer data.“

“Very fast service for a fan/ventilation system cleaning on my laptop and he offered to change some broken hinge clips for free when they get delivered.“

“Really great family run company who have provided superior tech support to biotech startups“