It Services And Computer Repair near Brookline

“I am giving 5 stars because service is overall excellent and communication is clear and rapid but I would like to make some suggestions to Paul.

Before going into that, I will say that my experience with Paul was very pleasant, he is positive and knowledgable and kept me in the loop with all significant developments happening with my repair. He was even kind enough to deliver the computer to my house after service was completed.

Now, one of the things that I neglected to do was ask about getting a quote. I didn't inquire about his $/hour and so I was a bit surprised to see that the service alone was $350, which is a fair price for a professional job done. However, there are also the numerous parts needed for the job which added an additional $280. Again, all mostly within reason, although the price of some components did fluctuate higher than was quoted during the updates.

I simply suggest that Paul emails/texts an itemized bill of services. When he was showing my bill he just entered numbers on a calculator while verbally explaining what each number was, which truthfully, I have already forgotten what some of the things I paid were for. I would say this is the only unprofessional part of an overall very well run service.“

“Brought in my laptop of 6+ years after accidentally spilling coffee on it (friendly reminder: keep your drinks far, far away!)
This computer holds so much sentimental value, and I was devastated. But not only did they repair the motherboard and battery—they also replaced the keyboard, fixed the hinges, and gave it a full cleaning. I literally started crying when I saw it working again. Thank you so much for your incredible work and care!“

“Our company New England Appliance switched to New Age for IT service just over a year ago and we have been very pleased with their efficient, expert service and timely advice regarding updates and upgrades. After prior experience with another company we are pleasantly surprised to get such speedy service.“

“Recently switched to NENS’ managed IT services, and they’ve been fantastic. They fixed all the problems at my Boston location. Highly recommended.“

“Boston networks is always quick to respond and everyone is very knowledgeable. They will go above and beyond to resolve any issue“

“We just had our yearly review with Ed. Wow, what a difference a year makes! As a new office manager for this small but busy family medical practice, one of the items of concern for me was computer security. Coming from the corporate world, I definitely experienced shivers as I examined our equipment and security measures. America One Technologies was one of many computer companies that I reviewed. I appreciated Ed coming to our office to meet with us to see what he was going to be dealing with as we had many legacy systems that were cobbled together.We knew it was going to be a work in progress and Ed, Jesse, and Austin have worked wonders over the past year. I feel very confident in our current security level for our practice. We started at 19 and are now a 96! What a turn around! Thank you all!“

“Personal service that is consistently prompt, thorough and informed - follow through and follow up are exemplary!“

“Our office have used TCG for IT-related services for 20 years. Whenever we have a question or issue, they provide responsive support to keep our office operation going. Recently, they also helped upgrade our Wi-Fi and Server capabilities. Overall, TCG is dependable, reliable, and knowledgeable. We are pleased to have TCG for our IT support.“

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“BaseZen Consulting recently purchased a license from our website, and they don’t seem like just an ordinary customer. Out of curiosity, we visited BaseZen Consulting's website and were truly impressed by their professionalism and principles of service – simple, efficient, and reassuring. If I ever encounter IT troubles, I now know who to call, even though we are Synology storage ex-support and current resellers. We feel very honored to have a top-tier IT consulting company like BaseZen Consulting as our client. For any company in the U.S. looking for reliable hosting solutions, we would highly recommend BaseZen without hesitation. ?“

“They are the best. Quality service, easy to locate and reasonable. They found and solved my PC problem quickly.
Dennis“

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“If you run a medium size business and you're looking to outsource your IT support I would highly recommend Computer Support. They have moved most of my business network over to the cloud and it has completely elimnated my frustration with my network.“

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“Had a great experience with Achieve Networks. They took away a huge headache for me! Good service and fast response. Id definitely recommend them and will use them again. :)“

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“Mr. Hendrick is rare - an expert knowledge of computers, their components, and software, combined with a kind and patient personality for someone who needs his help. Exceptionally easy to work with, to communicate with, and who provides explanations for any component of his work. The kind of individual with whom you would trust your most important computer data.“

“Really great family run company who have provided superior tech support to biotech startups“

“I had a crazy virus that locked my computer and I couldn't log in or get to any of my files. I've taken my computer other places before like Geeksquad and the problem always came back. Plus I was always nervous about who might be able to see my photos and stuff. George knows what he's doing. He fixed it really fast for a reasonable price and I trust him completely with all of my private files and photos.“

“November 2022, Still outstanding on upgrading a new Lenovo!My experience with HIQ on repair of an older Lenovo laptop was excellent. They are expert, fast, and cheaper than the one alternative that I checked into. Lenovo also highlights them above other Boston area service centers for quality.“

“Had a computer issue. Brought it in and problem was resolved in less than an half an hour for a very reasonable price!“

“I have always found TSP to be professional and competent. When I have a problem, they set up a phone conference within 24 hours and then resolve my problem typically within 10-25 minutes. It works! Thanks for the help today Elgar.“

“Great service, reasonable pricing - strongly recommend! My iphone died so I took it to the Apple store. They suspected water damage and advised they could not restore the phone. I had already determined data wasn't being backed up to the cloud (an oversight on my part), so was of course devastated thinking all my photos/contacts/etc would be forever lost! Fortunately, I found BosnaTech on the web. Ned from BosnaTech quickly responded to my initial inquiry, provided clear instructions on how to send my phone in the BosnaTech service center (I lived too far way to drop it off), and said he would do his best to recover the data. In the end Ned was able to recover the data and transfer it to a flash drive, which he mailed to me along with the phone. As an unexpected bonus Ned said BosnaTech could also repair the original damaged phone. Outstanding service and communications throughout, all at what I consider to be a very reasonable price.“

“I have been doing business with TCom since 2001, these guys are the absolute best! Not only do they provide outstanding service for everything IT related you can think of, they also offer VAS such as helping to negotiate your communications contracts with outside vendors. If you are looking for IT support services, no need to look any further than TCom.“

“Of every copy/printer/scanner/fax machine I have ever used, Toshiba has been the best quality and most reliable. The customer service we receive is invaluable and I highly recommend working with Todd Tweedie.“

“this's isaias I ben in here happy with job they do very good job I recommend this placeThe service is of friendly quality. I recommend this place. Absolutely highly professional work. 99.99 satisfied.“

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