“Have been dealing with pain on my foot for a while now! I was so nervous going in, worried about insurance and doctors and I have to say I feel so reassured! They have payment options and money was one thing I didn't have to worry about! The doctors helped me so very much! Rosy treated me so kindly and explained everything! Will be coming here at any emergency.“
“They have amazing doctors and staff! Wait time is minimum and I’m overall extremely impressed with how well they helped me get back to normal. Very caring. Thank you!“
“Went in for a stress fractured femur. Loved the experience. Everything was very efficient and to the point.“
“They were great! I got in quickly and they were very friendly and helpful. I got a prescription quickly as well. I'd definitely go there again.“
“We were in town on vacation when my daughter fell and split her forehead open while playing at Chrissy Field. The team at Advocate Clinic at Walgreens we're fast, professional and no-nonsense. They took great care of her and got her stitched up with a minimum of fanfare. Not a great situation, but I was happy that Advocate Clinic at Walgreens we're on the ball and able to help.“
“I live in Chicago during the week for work, and have for several years, yet all my doctors are in another city. When I can pre-plan an appointment, I have the flexibility to return to the other city for it. I really like my doctors, after many years of great relationships with them, so have chosen so far not to leave them and find new doctors in Chicago. This has worked really well so far, because I haven't been sick enough to need to see a doctor THAT DAY. This all changed a few weeks ago, when I returned from a trip to a convention with a bad case of what I figured was either bronchitis (which it was, coupled with a sinus infection) or pneumonia (which it was just starting to be). The day after my most miserable flight home (the flight was fine, but I felt lousy and was all congested and coughing, and I feel so sorry for the people who had to sit near me!), I decided I had to see a doctor, and soon. And I felt too lousy to make the three-hour trip back to see my usual family doctor. So I checked online with my insurance company to see which nearby walk-in clinics were included in our network, and was relieved to see that the CVS Minute Clinics were in-network, and that there were several nearby. I chose this one because it's about halfway between my home and office, and on my regular commuting route, so figured it would be most convenient if follow-up was needed. I tried to make an appointment online, but after first telling me I could, the app then told me this function was unavailable. I checked the app for the approximate wait time, and when I saw in the early afternoon that it had dropped from about 90 minutes to about 25, I headed out. Once there, I was only second in line, and was seen in about 30 minutes, maybe less. The check-in process was easy -- all online, using a keyboard and monitor in the waiting area. I really liked the nurse practitioner who saw me, Caitlin. She was extremely friendly and personable (even asking to see a video of my daughter's singing performance when I mentioned the purpose of the convention I'd just attended), conversed with me compassionately and intelligently about my symptoms, examined me thoroughly, and clearly explained the diagnoses and treatments (there were several of each). She sent the prescription orders directly to the store pharmacy online (after confirming with me that this is where I wanted them sent), had me use the prescribed inhaler under her supervision for the first time after I picked up the meds at the pharmacy, then re-checked some of my vitals a few minutes later to confirm that it was doing its job. In summary, I felt like I was in my own doctor's office, receiving the same excellent treatment I was used to receiving there. Two days later, I received a call from the clinician on duty, to ask if the medications were working and I was feeling better. (At the time I felt like I'd improved significantly from Monday, and told her this, but was still at home resting and recuperating trying to get over it.) This was much appreciated, and a nice touch that even my own doctor's office doesn't do. Unfortunately, as has been the case with many of my fellow convention-goer friends, I still hadn't shaken all of my illness a week after finishing the first round of antibiotics, so I ended up back at the Minute Clinic two and a half weeks after my first visit, this time seeing a nurse practitioner named Monica. She was also very nice, and very thorough, and I again felt very well cared for. I asked Monica if she and Caitlin job shared, and she explained that yes, they were the two "regulars" there, and they alternated weekends, and also had some floating NPs who filled in the extra hours. Overall, I was very, very impressed (and very pleasantly surprised) with the care I received. The only time I've used a similar facility was to get a shot for my daughter, that we found out at the last minute she needed before she started college, so I didn't have any true experience with a walk-in clinic for treating an illne“
“Dr. Ruiz is an outstanding physician, combining expertise with genuine care. Highly recommended!“
“Excellent service, knowledgeable staff and great customer support from the company and the team“
“Very responsive team members.Easy to check in. Attentive members, Fast services, they do not make you wait long at all.Generally, I go in for lab work on thyroid ( maint ) few times a year.Great staff overall.“
“I just went to the advocate clinic in Walgreens to get ear wash the staff was very nice . Anna Maloney was so nice she explained everything I should do to prevent ear wax no body never did she has excellent patients care thank you for great service“
“Adaliz was amazing. So attentive and I already feel so much better after coming in. This place always helps me right away.“
“I walked into the facility with a nasty infection from a possible spider bite. They helped me , even though they didn't have to. My insurance situation was a mess. The entire staff is incredible. The receptionist(s), the nurses, the young lady that went above and beyond for me, Dr. Khamis...ALL of them. I'm so grateful for this place & more importantly these wonderful people . Thank you so much for everything.“
“I have had fantastic care the three times I've gone here - two of which I didn't have an appointment. I'm seen promptly. A MD or DO comes in after the nurse. Takes the time I need to answer any questions. I wish I could make this my primary care doctor.“
“Aaya Clinic doctors are very thorough and caring. They go the extra mile to make sure their patients get the care they need. They consulted with colleagues around the country and even searched for a specialist for my son themselves.“
“They are really nice people is my first time there, they help me with my information thank you so much.“
“Dr. Ninan and Kenneth in lab are the very best. I'm very satisfied with the care and support that they provided.“
“I never had issues with the immediate care at this location. The doctors, nurse practitioners and staff are very competent, helpful and professional. Waiting time is reasonable depending on how busy they may be at the time one arrives for care and the severity of the illness or injury.“
“I have been to this urgent care many times with all positive experiences. They work on an appointment system, so if people come in early and all the appointments are taken for the day, then they stop accepting patients much earlier than posted hours.All you need to do is download the NorthShore connect app and you can make an appointment from the comfort of your own home for a time that works well for you. I find them to run very on time for the most part which is nice because you don’t want to sit in a waiting room full of sick people.In terms of the care team, the doctors PAs, and techs have always been competent, courteous, and polite. I also have never had an issue with the front desk staff as long as you follow the guidelines they make clear.Very glad to have this option in the neighborhood!“
“Had a foot injury, stopped by without an appointment, I was quickly attended to by the gentleman who works at the front desk, within an hour I was attended to by a nurse, had my x-ray, diagnosis and (I was done! Great service, no complaints.“
“NorthShore Immediate Care Center - Chicago at Broadway, Chicago deserves a five-star rating for their exceptional strep throat testing services. The clinic provided my son with prompt and efficient care, ensuring a quick diagnosis and appropriate treatment. The staff were knowledgeable, friendly, and went above and beyond to make me feel comfortable throughout the testing process. I highly recommend this clinic for anyone seeking top-quality care for strep throat or any other medical needs.“
“Diagnosis of pneumonia by Dr. Steve Andrews. He is a terrific doctor. He immediately puts you at ease with his bedside manner. I actually was treated by him at the RF center approximately 7 years ago. The nurse was really good despite being short of staff today! The front desk intake person was very efficient and courteous. Overall, I would rate my experience 10 out of 10.“
“Went there this morning first thing. Waiting room only had one patient so good to note. The receptionist was pleasant and professional. I was taken back within 10 minutes. Nurse took vitals symptoms very pleasant and Efficient. I was seen by doctor within 5 minutes of nurse completing vitals. I am very pleased with the care I received left with Rx and good instructions. I’ve had sinus congestion for over 9 days and developed pink eye as well .I believe some of the negative reviews may have to do with how busy they are I see that there’s been quite a few but honestly don’t let that put you off…I believe this facility does exactly what it claims. I received immediate care and everyone was pleasant and professional.“
“Organized and caring staff! Albina, the most kind and supportive nurse, put my Wife and I at ease when caring for our two year old Son. The Nurse practitioner was very thorough and made sure we went to the correct ER facility. Highly recommend this urgent care!“