“Such a great experience. Brandi was very helpful and made picking out new glasses very enjoyable“
“Rick is the man, and Mary is there to entertain you while your glasses are being worked on. Great job and finished within 25 minutes. Great price too! Came from Arlington Heights. Worth knowing it’s done by an expert without calling 1 million places.“
“The staff is always so helpful and friendly. During the exam, the Dr. is engaging and explains everything thoroughly.“
“The staff were friendly and welcoming. Dr. Ashley Roehl was very thorough, pleasant and professional throughout my exam. She explained what is going on with my eyes and what treatments I may need. I highly recommend Northwest Eyecare in Algonquin, IL.“
“A nice experience. The staff was pleasant and the doctor knowledgeable and thorough. I will be back.“
“Perfect, very kind, customer oriented ! They fixed my glasses in 30’ even I was not a customer of them. Really great service“
“As always everyone is so pleasant. Dr. Harvey is amazing. She is very personable and always listens to my concerns.Veronica is always very helpful when I am looking for glasses. She so pleasant and patient.“
“The staff at this location is so helpful & kind. I’ve been bringing my kids here for a few years now & have never had a bad experience - from scheduling to check out. The ophthalmologist is very patient and personable - my kid is a new contact lens wearer & he really took his time to ensure she was confident with them.“
“Sofia was a pleasure to work! She is very knowledgeable and explained the different options in regard to lenses very thoroughly. Liked the fact that they use a very high quality lens manufacturer so they should be durable. Most importantly she took the time to measure accurately (I have a high RX) so the glasses were made correctly the first time! I purchased RX Glasses and RX Sunglasses. Proud to support our local businesses also!“
“By far the best vision care period. Dr. Schwendeman is astute, intelligent and thorough. I have a strong prescription with astigmatism and am prone to headaches. Somehow he managed to find the perfect prescription for me. Now I see better than ever and have no issues with pain. On top of all of this, the staff is Super friendly. My only mistake was trying out a competitor first. Needless to say, that establishment did not exhibit the same customer service and expertise as Dr. S and staff. 11/10 would recommend.“
“Mike at the Algonquin Optical was great. My husband had an issue with his glasses and Mike was extremely helpful and knowledgeable in problem solving and helped my husband select new glasses that would work well with his thick lenses. Truly appreciated his patience.“
“Dr. Porter and the staff were very kind and knowledgeable. I may have gotten lucky, I think, but I was able to explain my circumstances involving broken glasses and they very kindly found a way to fit me in that day for a new exam and gave me a couple of options to try for contacts to tide me over until new glasses and contacts came in. Dr. Porter even identified my old contacts from a very blurry photo I had taken of an individual contact's packaging, as the box was long gone, and gave me an alternative, better-priced option to compare them to.“
“I am a relatively new patient, but am having some serious eye issues. The staff is always kind and welcoming. Dr. Wendel makes a serious situation more light-hearted with detailed explanations and he spends time to reassure that all my questions are answered. Lucky me.Updated 2024: Yes, still seeing Dr. Wendel for my eyes. He has saved my sight from a retinal bleed and it is improving with treatment.“
“This will be long but worth the read, I apologize in advance. I am visiting Huntley from Texas for 2 weeks for work, and I had an eye emergency. While getting ready for work one morning, I dropped a single contact of the only pair I had down the sink drain (rookie mistake, I should have packed spare glasses). Anyway, I was in distress and my heart was racing because I have to drive to O’Hare Airport this weekend and could NOT do that with one contact. Really, I couldn’t even have made it through the rest of the work week. I called up Kaye Eyecare after searching for nearby optometrists in Huntley and I apologize I did not get her name, but the woman that answered my call was MORE than willing to help me with my emergency. She fit me in for an appointment within a few hours, ensured Kaye accepts my vision insurance, and ensured they had the contacts that I needed in stock!! When I arrived at my appointment, I was welcomed warmly by the receptionist and filled out all necessary paperwork. After I was called in, Jodi did an amazing job of making me feel like everything would be alright, and she ran every single test with care and sparked up great conversation. Once Dr. Robertson came in to finish off the eye exam, she was also comforting and let me know that Kaye is always available to help patients where they can. Dr. Robertson took more time with me than any eye doctor visit I have had in Texas, and any eye-related questions I had, she answered with clear detail. I was extremely impressed by how amazing this ENTIRE office staff is - from phone call, to arrival, to exams, to purchasing. If you all were located in TX, I would be back in a heartbeat because it’s safe to say you blow other optometrist offices out of the water. Thank you Kaye for making a Texas boy feel right at home!“
“I really enjoyed working with Mary today at my appointment. She got me the best deals and helped to explain my insurance in easy to understand terms. I always love working with Dr. Brito. He's a great doc.“
“Proper care and support. Did not try and sell me things which were unnecessary. They fitted my current expensive frames with the new lenses with a great final product.“
“Their customer service is spectacular! I had my first contact lens appointment and Taide & Jessica were amazing they were very patient and understanding in teaching me how to use my contacts! Keep up the great work girls! 100% recommended! Dr. Elani is by far the best Eye Dr. I have ever had!“
“OMG the best place ever for glasses. Great selection and the prices are amazing!!!! Super helpful and most pleasant staff!!“
“My husband and I have been patients of Dr. Williams since we moved here almost 10 years ago. It is wonderful to have a family eye clinic right here in Pingree Grove. The staff at Bright Eyes is so friendly and helpful. We get all our glasses there. They have a great frame selection. Several years back I had cataract surgery and now need to be seen by an opthalmologist. So I no longer go to Dr. Williams for my annual eye exam. However, my husband still has his annual exam there. Last week I had an eye emergency. I was concerned because we were getting ready to go out of town. I called Bright Eyes and they squeezed me in that day. Dr. Williams was able to take care of my problem. It was a big relief to be able to go out of town free from eye pain. Thank you to Dr. Williams and the staff at Bright Eyes Family Vision for all their help. I highly recommend them.“