About Costco Optical
Costco Optical receives highly positive reviews for its excellent selection, amazing prices, and wonderful customer service. Staff are consistently described as super helpful, friendly, polite, and pleasant. They provide expert assistance in selecting frames and give honest opinions. The service is noted as quick and expert, with staff going out of their way to help, including thorough inspections and personal updates. Prices are very good, competitive, and allow for additional purchases like sunglasses. The overall experience is frequently called great, with exceptional care from the optical physician. Customers advise that visiting on weekends, Mondays, or after 3pm is best avoided.
Came in towards the end of the day (about 15 minutes from closing) with an issue I had with my gas permeable contact lenses. The staff treated us very kindly and took swift action. Marlene had assisted me in getting my contact lens out, and was a huge lifesaver!
Once in a while, you are privileged to meet someone who goes out of the way to help you. My husband had a bad accident and the glasses he purchased were bent. He was in the hospital. Christine took the time to help me. She worked quickly and expertly to fix the glasses for him. I am so very grateful for her kindness at such a difficult time.
Staff was very helpful and polite. Me of the staff helped me to pick between a few pairs - gave opinions and was complimentary and friendly. Prices were very good enough so that I bought a pair of sunglasses as a second pair at a great price. I was advised by the staff to avoid weekends, Mondays and any time after 3pm. Great experience!