“Astoundingly efficient office. The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.“
“Being able to articulate my health issues in my own language is truly a great privilege. Expressing my health concerns enables me to receive accurate diagnosis and treatment, which is an important step for me. Thank you for this support.“
“The doctor was skilled, personable and empathetic. Great experience from start to finish. Really appreciate the care and attention from staff and doctor.“
“Lisa you are best person and best customer service I ever received I’m truly appreciate it and thank you“
“I’ve been to a few Physicians Immediate Care locations. Mt Prospect location has been the best! Tina, Apple, and Dr B Lopez were great, all were caring listened and didn’t make me feel like just another patient in a long busy day. Great care definitely recommend this location!“
“I have been a patient of Dr. Lopez for many years. Recently I had a total knee replacement. I highly recommend this practice. I felt very confident in Dr. Lopez and his staff. Debbie his nurse, his assistant Joe as well as the billing staff all were available to answer any questions I had before as well as after my surgery. When or if the time comes when I will need my other knee taken care of I will have Dr. Lopez and his staff take care of me again.“
“Was there on New Year’s eve. Daughter had a small fracture. The facility is very clean and not crowded. The lady at the front desk was respectful and helpful. So were the doctor, his assistant and the nurse. Received the help we needed and I am very grateful for it! Thank you.“
“I went in for a bee sting. I thought she was very caring and took a long time with me. I have used the clinic several times and I feel very comfortable with the level of care I received.“
“Completely positive visit today. Had an 11AM appointment, came early because there's always paperwork, got a shot, done before 11AM. 3 friendly people on staff, I was only one there. Not at all sure about what the negative reviews would be--busier days?? Appointments honored before walk-ins. Only basic care done here, however.“
“I loved Megan!!!! She is the best doctor out there. She has always put me at ease and helped me immensely. Words can't describe how much I appreciate her“
“I love this place! The staff is so friendly especially Diana. Everytime I ask for an appointment they get me in right away. This facility is clean and organized and the receptionist are always there to answer all my questions! 10/10 service“
“I went for a consultation for some headaches and Mrs. Florentino treated me very professionally and explained the possible causes, gave me some recommendations to follow, with great pleasure and confidence I would return to that clinic, I recommend it.“
“A true gem indeed! Very affordable service! Friendly medical staff. Conveniently located in Walgreens!“
“I had a great experience with Dr Park today. I’ve been looking around for a place that would do a thorough exam and although we didn’t find the root cause of my sinus infection and bronchitis today, he did rule a lot of things out and did everything he could to help me and answer all of my questions, which at the end of the day was reassuring. What was refreshing was that he spent time explaining the basics, which is sometimes taken for granted but is surprisingly helpful instead of having to Google search everything and wind up down a rabbit hole of information. Dr Park helped me interpret the options for treatment available to me and I felt like I left with a lot more information than I had when I got there, and that’s exactly what I needed to make decisions about what medicine to take for my horrible sinus infection. I also got a PCR test, which is hard to get covered by insurance unless it is specifically ordered by a doctor after the Covid emergency ended May 12.“
“I visited this facility in November 2023 with strong flu symptoms. I received needed me help pretty fast and quality. The stuff was kind and responsive. I am strongly reccomend this immediate medical facility in case your needs. Electronic registration, clean rooms, fast tests and prescription from doctor, very attention nurse and other - were liked by me.“
“An apple a day, may keep the doctor away. However if you need to see one, this place is top notch!!!I've been with NCH for quite some time now. Started off in the Buffalo Grove office, but once I moved to Mount Prospect, I switched to the office there. So, I've been with Dr. Stefaniuk since ~ 2009. I guess you could say my money is where my mouth is on this review.Dr. Stefaniuk is fantastic. He spends time to truly listen to your problems when you go in. Asks good questions and then presents ample time explaining the diagnosis. I will continue to go here and hope to for a very long time. An older video, but here is an introduction video I found on Dr. Stefaniuk - youtube.com/watch?v=MHDD…The facility itself appears clean and modern. The support staff have always been pleasant and easy to work with. During Covid times, they had great protocols in place when coming in. When going in for an appointment visit, I never had a wait time issue. There have been a few instances in the past when I would come in for the On-call doctor (immediate care). All the times that I have, I never experienced any significant wait time (all under an hour from what I recall).If necessary, they have many specialty practices you could get referred out to. For example, I went to an ENT under NCH and was pleased with those doctors as well.I'm a little surprised to see a bunch of the 1 star ratings. Those all seem to be billing or wait time issues. I'm guessing you are going to have those type of complaints at all doctor offices/hospitals.....(Unrelated to this medical office, but my wife gave birth at the NCH Hospital and that was a great experience as well).“
8AM - 6PM
519 S Roselle Rd, Schaumburg
Urgent Care
“This is my third visit in northwest community healthcare.First, I took there my 11 years old son. He had a pencil lead on his hand. They did a great work and they took out. After taking it out, they also had the x-ray, make sure that no pieces left inside of his hand. It was awesome.Second one was with my daughter. It was all great. Third one was my six years old boy. It was great as well.I would definitely recommend this place.“
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“Great staff, very friendly and caring. Fast service at affordable prices. Overall, it was a great experience. I will use this facility from now on.“