Advocate Clinic at Walgreens

May 2023

Astoundingly efficient office. The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.

Apr 2021

The got me in quickly and were really easy to deal with. Their app through my insurance company even let me check in, sign all documents, and pay my copay before I got there. I would definitely go back again.

Apr 2020

I honest don't know what these other 1 star reviews are about. I had a great experience at this clinic.I called ahead and made an appointment and came in early just in case based on the reviews. I was seen promptly at noon, as scheduled by appointment, by the nurse practitioner named Cindy. She was super informative and helpful. I was done with my appointment in 15 minutes.Their breaks are also for only 30 minutes, not 2 hours, per their sign and what I witnessed myself while I was waiting for my prescription to be ready.