3S481 Batavia Rd, Warrenville
Sun Closed
4.7
★★★★★
115 reviews
“This is an extremely difficult review to write.<br><br>My fur baby (17, beagle) HATES going to the vet. He’s always hesitant to be touched and normally screams while there. Since he’s a senior and then some dog, most vets get impatient due to how anxious/stressed and painful he can be. This was not the case at Warrenville Grove Animal Hospital.<br><br>The service from the front desk staff, vet techs, Tracy, and vets was 5 stars (from my husband, myself, and our fur baby). We were treated with empathy, patience, and the highest level of care. Henry (fur baby) was as comfortable as he could be throughout and he did not scream once. Kim (vet tech) and Dr. Sarah Morlock were thorough, patient, and kind. They answered any and all questions and provided estimates $$ throughout the process.<br><br>Unfortunately my baby did not improve and that is not for lack of compassion or care from the staff. My sweetheart went to rest here and we were shown empathy and care. We were able to make Henry feel as comfortable as possible - we brought his bed, blanket, and listened to music the entire time. We were given some of his fur and a paw print as a keepsake. I decided to have Hengers cremated and received him within a week.<br><br>I truly am grateful for the entire staff at Warrenville Grove. I HATE the previous vet (VCA Schaumburg) my baby went to and am extremely grateful Warrenville Grove Animal hospital made my entire family feel loved and cared for, especially my Henry.<br><br>Extra notes - they offer in house blood work with results. Results take about 20 minutes. Ultrasounds are offered here as well.”