Cheshire Heating & Air
“Update 8/27/26:
The new owner from Cheshire reached out to me and offered to make things right. I agreed and he came out and did the original consultation along with a some other things that he did not charge me for. I feel I received well over the original fee in additional services. I think he is very conscientious and wants to provide quality work. I revised my rating to 5 stars and have no hesitation in recommending his company.
Update 8/7/26: Responding to Cheshire below. The incident occurred in Mid- November. So, unless the new owners fired everyone in January, you still dropped the ball. If you want to make it right, refund the me for the service I never received as per the below.
I had Cheshire come out for 2 tasks. One was to determine why the upstairs heat wasn't working and the second was to do a duct-work consultation on rooms that weren't getting proper ventilation.
I spoke to a person who said he would come out for the duct-work, but he never showed. Instead, the technician that arrived said he would do it. I was charged $126 for it but the tech never gave me any kind of report, nor did I hear back from the company as to any changes that needed to be made. I paid for a service I never received.
The technician did find a problem with the upstairs heat and stated he would send me a couple of quotes for options to repair it as they had to order in parts. I never got a quote. Instead, the company called me and said the part was in and wanted to schedule the repair. When I inquired about the 2 options, I feel like I was given the run around, so I declined to fix it with them. Based on the above I do not recommend this company.”
