Air Force Air Conditioning and Heating
“We had a manufacturer's defect on our one year old coil, a very tough problem to track down - the Air Force team worked hard over multiple days to figure it out.
Edwyn was our main service technician throughout the process and did a great job troubleshooting the problem and sticking with it until they found the cause. Rocky, the owner, was also personally involved. At one point, he even came out on a hot Saturday night to refill the refrigerant so we could keep the house cool until they were able to properly service the system during the work week.
What impressed us most was how Air Force HVAC handled a difficult warranty/service issue after the installation. Equipment can occasionally have manufacturing defects; what matters is how the company that installed it responds when something goes wrong. Air Force HVAC stood behind their work, kept working the problem, and made sure we were taken care of.
We really appreciate Edwyn, Rocky, and the Air Force HVAC team for seeing it through.”
