“I arrived at Urgent Care after a fall in which I hit my head. After a few minutes of waiting, I was told to go to the ER at Alta Bates, which I did. I appreciated the relatively brief wait before being redirected.“
“Everyone here made me feel genuinely cared for. One of the best urgent care experiences I have ever had“
“They saved my life yesterday. My own insurance ignored me and Life Long took care of me and helped me with my illness, professionalism. Thank you.“
“Arrived bloody and shaken from a bike accident. Amazing care from the nurse and doctor and xray tech. So appreciative.“
“Went for a deep cut on my thumb that required a couple of stitches.Allison and all of the assistants were great! Professional, efficient and caring.Thank you!“
“Not the worst, not the best. Waited almost 2 hours to be seen. Thankfully I came in for a very straightforward issue that just needed antibiotics. Can't speak of a more urgent or complicated issue being treated here, but while I waited they did refer some people to the ER so it seems not every case can be seen here.“
“What a great experience! I have been sick as a dog and needed to go to urgent care to get some relief from my symptoms. Everybody at the facility in Orinda was amazing, competent, caring, and thorough. I am highly impressed! Sauna, who was the person at the front desk was super helpful and clearly explained the process for me to see someone. I came in with a very bad cough and cold and because these could be signs of Covid, she explained that I needed to be seen outdoors by the staff. All I had to do is drive around to the back parking lot where they had set up tents for the staff to see the patients.. Stephanie was the intake nurse and she was great. And probably the biggest shout out should go to Dr. Bueno. He was super thorough and insisted I get a chest x-ray to rule out pneumonia, and wanted me to get a strep throat culture taken as well as Covid test. Within a very short time, all my tests were completed and the results came back. Dr. Bueno got me prescriptions to alleviate my symptoms. He is a fantastic doctor and was very reassuring that I would be on the road to recovery soon. Not that I wanna be sick, but if I am again, I will definitely go back to Sutter urgent care in Orinda,.“
“lots of good resources here - free massage chairs, the school regularly hands out HOF that can be used to purchase OTC drugs for free, etc. overall a great place with friendly staff“
“I just had a walk in appointment and have been pleasantly surprised by my visit with Dr Eric Sklobar. Congenial, knowledge, cares about what you think, listens to what you saying. Most refreshing to know his subordinates respect him. You can see it in the "workflow." After assesing you, he works with you to make a clear plan. I like it. I LIKE IT A LOT! I am also a healthcare professional and am completely pleased with what I have experienced here today. Thanks to all the staff. I appreciate your hard work. - Paul D. Valli, RN, BSN“