487 Miller Ave, Mill Valley
Fri Closed
4.7
★★★★★
14 reviews
“Words are not enough to express how grateful I am for the exceptional care provided by Dr. May and the team at Aggie Dental Clinic. From the first time I called I immediately felt welcomed and cared for. Maria answered the phone, and is one of the kindest and most helpful receptionists I've ever encountered. She gave me great advice on how to coordinate our vet and cardiology visits to get Holden seen as soon as possible, and she helped answer all my many questions, making me feel like I was in great hands from the start. Once Holden and I arrived at the vet I had further proof that Aggie's is a special place. When you come in you are greeted by a board that welcomes all the pets that will be seen that day, with all their names. It made me smile to see Holden's name, and I knew that he'd be well taken care of. At the consult I met Dr. May, who made me feel even more reassured that I was in the right place. He was so incredibly knowledgeable, had a very calming and cheerful demeanor, and took his time to examine Holden. Given Holden's high-risk status due to his age and asthma, they wanted to conduct more exams including an echo, to ensure anesthesia would be safe for him. They were able to do Holden's teeth cleaning the very next week, and they reassured me that Holden would be the first to be treated that day. As an anxious pet parent, a day or two before the cleaning I sent Dr. May a long email with loads of questions. I was a bit worried that he'd lose patience, but instead he responded quickly, answering each question with great care and attention to detail. On the day of the procedure, Maria quelled my nerves with her patient demeanor. Dr. May kept me informed throughout, even calling to update me on Holden's status under anesthesia. I was able to get Holden home by noon, and was so pleased by how everything went! In the end they only needed to pull four teeth, much less than I feared, and the before-and-after pictures of Holden's teeth were night and day - I'll post them here so you can see the magic that Dr. May pulled - now Holden's teeth are shinier than mine! After the procedure, Dr. May and Wendy from reception provided clear instructions and medications, and Wendy took extra time to explain what I should expect, how to take care of Holden, when and how to give him medication to aid in his recovery, etc. She then sent me home with a package with Holden's name handwritten in the front, and all the medicines he'd need over the next few days. This was Holden's second dental cleaning, and this experience was so much better than my last (which had been with another vet.) Holden was much less groggy, likely due to the milder anesthesia, his teeth are so much cleaner, and he seemed pain-free throughout his recovery thanks to the medication they'd given him. Since the cleaning Holden has gained weight, has more energy, eats more, and seems much happier and healthier overall. Dr. May and his team have given my kitty a new lease on life, and I am incredibly thankful. Thank you, Dr. May and the entire Aggie Dental Clinic team, for your exceptional care and for helping Holden live a healthier, happier life in his older years! I'll be sure to bring all our cats to you for any cleaning moving forward (we have four!) and to recommend you to anyone I know who has pets and needs an awesome dentist!”