Eyewear And Opticians near West Vancouver

“Customer Service (5/5):The staff at Look Optical sets a benchmark for outstanding customer service. The team was not only knowledgeable but also incredibly patient, taking the time to guide me through the extensive collection of frames and helping me find the perfect pair. Their genuine commitment to customer satisfaction was evident in every interaction.Quality of Products (5/5):The range of eyewear at Look Optical is unparalleled. Whether you're searching for classic styles or the latest trends, they have a diverse selection to suit every taste. I was particularly pleased with the high-quality materials used in their frames, ensuring durability and comfort.Professionalism (5/5):The optometrists at Look Optical demonstrated a high level of professionalism. The eye examination was thorough, and the optometrist took the time to explain each step, ensuring I understood the health of my eyes and the prescription. It was evident that they prioritize precision in their services.Efficiency (5/5):Look Optical impressed me with their efficiency. The process of selecting frames, getting my prescription, and receiving my glasses was seamless. They managed to combine speed with attention to detail, leaving me with a positive impression of their overall operation.Ambiance (5/5):The store's ambiance is inviting and modern, creating a comfortable environment for customers. The layout is well-organized, making it easy to navigate through the extensive eyewear collection. It's clear that Look Optical has invested in creating a space that enhances the overall shopping experience.In conclusion, Look Optical has earned my highest recommendation. Their commitment to excellence in customer service, quality products, and professionalism sets them apart in the eyewear industry. I left the store not only with a stylish new pair of glasses but also with the satisfaction of knowing I had chosen a reliable and customer-focused optical provider.“

“They were so nice when I had to get parts of my glasses repaired! The place also had a great environment. Thanks!“

“I have been going to Winnie for the last 10 years. She always provides great service and fair prices for quality glasses and contacts. She also speaks Cantonese and Mandarin for those who may not be fully fluent in English.“

“I visited Opticana last year, but it was quite off when I talked to the male owner (I think?) so I decided not to go here. Unsatisfied with my optical shop last year, roamed around to the neighboring optical shops downtown and had no luck in finding the cheap eye exam/sight check and white frame that I was looking for. The last resort is to ask Opticana again since I feel that their frames are quite affordable, I met Polly and Ryan. Both of them are friendly and they gave a pretty good deal if I want to use my old frame. Did the sight check for my prescription. Polly showed me a good white frame that I’ve never seen in any optical shop downtown (I’ve seen almost all! They don’t have it) but that one was above my budget, so they showed me different glasses. The pink one won! They said it would be easy but since I want a blue light protection, it will take a few more days since they need to bring it to their lab. I called the next day because I didn’t check the astigmatism of the new prescription. Told the lady over the phone that I’ll go and check, and she put it on hold, yet I wasn’t able to go that time. Then Monday came, ready to collect my glasses, they said they hold them for me since they were waiting for me. That time I knew that they value the customer so much. They prioritize my specs and the next day, they truly rush it. Today, I receive it. Kudos to Polly and Ryan for being patient, and friendly and going the extra mile to give quality service. Maybe next time I’ll be the one to find the frame that I like and not what others like for me. ?“

“This was, by far, the best experience I've had. Mount Pleasant Optometry is a facility that has such a beautiful, modern feel with such a friendly, welcoming staff. From start to finish, I felt all my questions were answered and had such a thorough exam and even had a seemless transition to the optical staff. The selection is extensive and was happily able to find multiple options for glasses as well as being able to provide the latest and greatest technology. Heidi and Aasa were exceptionally helpful - taking care of our needs and going above and beyond with helping me for my issues. They were so nice and knowledgeable and will be sure to tell everyone to come here!Overall, this is an office of genuinely helpful people who will take care of all your eyecare needs!“

“I have worn glasses my entire life and I LOVE glasses. I make a point of walking into any and every eyeglass shop I see. Not only did I purchase several pair from David but I brought in several well loved pair that needed refurbishing. The time and care that he takes absolutely astounds me! My vintage glasses are like brand new! My new glasses are perfectly adjusted. This is hands down the best place for glasses in Vancouver. Customer service is over the top!“

“I highly recommend Lotus Eyewear! Shahla offered wonderful customer service and was able to order me in a pair of Ray Ban sunglasses. She was also able to direct bill my insurance company and made the whole process very simple for me.Thanks again!“

“Dr. Kavian was very patient, thoughtful, and knowledgeable, answered all of my questions and went above and beyond. Jasmine did an excellent job as well, she greeted me kindly and with a smile, directed me through the pretesting with clear instructions, and was quick, efficient, and accurate during the whole process. What a great team, thank you very much for everything!“

“I had a great experience with getting contacts here! I needed to get a new prescription since mine was over two years old and the process was incredibly smooth. I had the exam then came back another day for a contact fitting and got sent home with about two weeks worth of contacts to try out. Then I came back for a final appointment and was good to go. Everyone I dealt with was professional and kind, from the doctor to the customer service staff. Thank you very much.“

“It's been a while I shopping with LV ,Nancy kim is the best CA I've ever met . You won't be disappointed !!“

“Went here in june 2023 , sorry late review. Selection was good for the size of the store. picked up a denim workwear jacket, definitely coming back to shop next time I'm in Vancouver!“