Damage Restoration in Victoria

“We recently had Mathew from Coastal Pure Air complete mold remediation and attic treatment work on our home, and the experience was excellent from start to finish.

Mathew was professional, knowledgeable, and very easy to work with. He took the time to explain everything clearly, showed us the areas of concern, and walked us through the treatment process so we felt comfortable and informed the entire time.

The results were impressive — the before and after photos speak for themselves. The attic looks dramatically better, and the work was completed efficiently and with a lot of care and attention to detail.

You can really tell he takes pride in his work and genuinely cares about helping people. We would absolutely recommend Coastal Pure Air to anyone dealing with mold concerns or attic remediation. Thanks again, Mathew!“

“Great work ethic with attention to detail. The team is professional and take pride in their work. Highly recommended!“

“The employee who came to clean my carpets was punctual, friendly (I learned he comes from Peru) and did a splendid job.“

“I just wanted to say a huge thank you to ServiceMaster for all their hard work in helping us get our home back after a flood. Everyone works incredibly hard, and this company is as reliable as it gets! Highly recommend!

The team that came in to pack up our belongings and make sure everything was handled with love and care was wonderful. Amy was an absolute pleasure to deal with and was so accommodating with everything we were facing during that time.

I also want to point out that Edris, who came in to complete the baseboards and get things back to a place where we could start putting furniture back in, was fantastic—just like all the employees at ServiceMaster. Edris was such a pleasure to deal with. He jumped right on top of things and had everything ready for us so quickly that we were able to get our daughter back into her room sooner than expected. The work was also beautifully done. Thank you, Edris!

Peter is one of a kind. He is so great to deal with and truly shows that he cares about his clients. From day one, we have felt taken care of. He always responds the same day when we have questions—he’s amazing!

Andy is also wonderful to deal with. He’s quick to solve any issues and always makes sure someone is ready to come in and get the job done. He clearly knows his stuff and makes sure things are done right and quickly.

We feel very lucky that ServiceMaster was there to help us through our flooded basement.“

“Nice people to deal with, always prompt , polite & responsive to my concerns & questions“

“From the very start of the process (calling ServiceMaster Vic) to the absolutely perfect completion, the company went well above any expectations I could ever imagine. My suite had been entered by some mice. They removed all evidence and sanitized, then proceeded to help me clear out clutter and removed it as well. Going above and beyond (even cleaning and clearing my deck), cleaning every cupboard, cleaning floors, washing windows and everything around, either large or small. It was a massive day and a half job, all done with the most pleasant and fun staff one could hope for. They settled my nerves completely. On the second day, all carpets thoroughly cleaned (after a full vacuum) and final freshening and sparkling touch ups done. To Kelly, Peter, Debbie, Mary and Quinn you have done so much to alleviate the angst, and all with the greatest personalities. Thank you so very much. Will be spreading the word, and calling in the spring.“

“Not sure if $650 this is the going rate for 350 Square feet of carpet these days? Is this a good deal? Comments below please :)“

“First Onsite is one of the best companies that I have worked with. The Project Manager, Tim Hofer, and Mark Wilband are highly competent and they keet me informed about my stage in the process and ensured that everything went smoothly. First Onsite provided me with their Homeowner Welcome package which describes all the steps in detail and answers many questions. The First Onsite workers are all neat, professional, and personable as are the well-respected specialist tradespeople. I highly recommend First Onsite.“

“It was a great experience working with Caroline and Olde Country Masonry. Her passion for their customer's success is clear in the work she does.“