Serenity Air Heating and Air Conditioning is a family-owned business that prioritizes customer satisfaction and builds long-term relationships through quality products and service. The team of professionals is dedicated to providing solutions tailored to each customer's needs, budget, and home environment. They offer prompt and respectful service, diagnosing and fixing issues such as furnace problems and water leaks. The company's technicians are knowledgeable, patient, and friendly, giving clear explanations and reasonable prices. Customers appreciate their thorough work, especially for annual maintenance on heat pumps, and the team's ability to explain system operation and answer questions. Recent reviews highlight quick system replacements, excellent communication, and a commitment to customer satisfaction. Serenity Air aims to make a positive difference in the community through its focus on integrity, compassion, and quality service.
Customers praise the company's competence, professionalism, and friendly service. Technicians Austin, Andrew, and Dylan have been highlighted for their efficient and communicative work, including replacing an entire HVAC system in a single day and providing thorough tune-ups. Serenity Air has consistently delivered excellent customer experiences, with customers expressing satisfaction with the company's responsiveness, expertise, and attention to detail.
Austin and Andrew were the most kind and caring service professionals we have ever had do work for us.
Very thorough and complete work including all the clean-up. We are so happy we picked Serenity Air to install our ductless heat pump system.
Routine maintenance done today, one year after installation.
Dylan was great to explain maintenance procedures I could do.
System has operated wonderfully and so happy we had them installed by Serenity Air.
I highly recommend Serenity Air and their professional services !
Paula was very helpful to schedule me right the way.
Shawn is very knowledgeable and explained everything about the equipment and the installation process and answered all of my questions.
The technicians M.J. and Jason worked persistently.
Dylan is very knowledgeable and professional and did an exceptional job, working precisely on all the details to insure everything is installed correctly and in timely manner ! On a scale of 1-10,
I give him 20 points !!!
I am extremely satisfied with the new heat pump and furnace installation and I am so happy that I chose Serenity Air and their services !!! 😍👍👍
Serenity Air was extremely professional from our initial contact with Shawn Taylor, until the heating and cooling system was installed and completed. Shawn was excellent at communicating our options and telling us what his company was all about. Both technicians were very pleasant and friendly. The employees seemed to do quality work.
3211 23rd Street Southwest, Puyallup, WA 98373
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