WSB HVAC
“Ok it has been a year since I have WSB installed a heat pump for us. There were some hiccups during the process yet the project manager Leslie handled them gracefully. It is also impressive how proactive and responsive Leslie was; she abided by her word, made extra effort to correct things up, and tried her best in resolving issues and answering questions. It is also deserved to be noted that their installation crew was very efficient and organized.
I wished that the rest of the WSB employees could look up to Leslie and learn from her working ethnics, which takes a big role in showing attention and care to customers. Her persistence in seeking a satisfied solution rather than to ignore the problem or compromise has made her service to the next level.”
