About Air Heating & Cooling HVAC Newport News
Air Heating & Cooling HVAC Newport News has earned a strong reputation for its exceptional customer service and skilled technicians. Many customers commend the professionalism and knowledge of the staff, who are dedicated to resolving HVAC issues efficiently. From initial assessments to installations, the team is noted for their thorough communication, ensuring that clients understand the problems and the necessary solutions. The owner is proactive in following up with clients, providing a level of service that is rare in the industry. This attention to customer care has been highlighted by several reviewers, who appreciate the team's reliability and responsiveness throughout the entire process. Technicians like Austin and Jessi have been specifically mentioned for their informative assistance and coordination, respectively, making the experience smooth and stress-free. Customers have experienced successful repairs and installations, often stating that their aging AC units have been revitalized. Despite challenges faced with warranty companies, Air Heating & Cooling has consistently gone above and beyond, making the process easier for homeowners. Overall, the business is highly recommended for anyone needing honest, knowledgeable HVAC professionals in the Hampton Roads area.
I had Austin help me with my air conditioner and I’ve never had a more informative person on what the problem was. He did a thorough job and will definitely be using again for all my AC needs!
UPDATE 2026:
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (10 stars if I could!)
I originally left a review a few years ago, but after everything this team has done for us, I had to come back and update it.
If you are in the Hampton Roads area and need honest, reliable, knowledgeable HVAC professionals, I cannot recommend All County Air enough.
Rick has built an incredible company, and the entire team has been amazing throughout the process of getting our upstairs HVAC system replaced and installed. Cliff, Austin, and Mi Young were all very professional, courteous, knowledgeable, and truly cared about doing the job right.
But the real MVP in my opinion is...read full review
This company replaced my ac unit. I used them through American Home Shield (AHS). AHS made the process a complete nightmare for me and All county air. I was extremely pleased with the efforts and patience from all county air. I would recommend them for any service they provide. I would HIGHLY recommend no one use AHS ever unless you are a fan of having headaches and high blood pressure because thats what they are going to give you.