About [solidcore] Ballston
Reviews for [solidcore] Ballston
Write a reviewHours
Monday: 6AM - 8PM
Tuesday: 6AM - 8PM
Wednesday: 6AM - 8PM
Thursday: 6AM - 8PM
Friday: 6AM - 8PM
Saturday: 6AM - 8PM
Sunday: 6AM - 8PM
Tips
accepts credit cards garage parking, street parking, private lot parking wheelchair accessible gender-neutral restrooms women-owned offers military discount open to all bike parking

![[solidcore] Ballston](https://cdn6.localdatacdn.com/images/2799412/m_solidcore_photo.jpg?q=6a4a907823ad6)
I booked a class here using my membership and travel perk but was told multiple times that I have to pay for the class even though their app allowed me to book the class and it is supposed to be a part of my membership benefit. The studio could be more understanding about this but I was last minute informed that I had to pay for a class when I was already booked and the class should be covered under the unlimited membership. If the app is causing issues and showing classes as “unpaid” when they’re part of my benefit, then they should fix their app instead of putting it on the client to pay more for classes that are already included in my membership....read full review
I can’t rave enough about this studio, the workouts, and the coaches. The studio manager has created a positive environment where all feel welcome. This is the most challenging workout you will find and is worth every cent. Coaches Shannon, Alexa, and Abs go out of their way to ensure members have proper and safe form and feel welcome under the blue lights.
Great workout and I have always enjoyed a class here. However there are a couple things to be aware of if you’re considering getting a membership: 1) These people NEVER answer the phone or texts. Holy crap it’s so annoying! Don’t even bother trying because you won’t get a response or even a call/text back. Absolutely zero customer service here. 2) I absolutely hate the zero tolerance policy towards refunds or a class credited back to your account when you either need to reschedule/cancel a class you’ve already booked less than 10 hours before the class start time or if you show up five minutes late. For the amount of money we pay for a membership,...read full review