Pet Boarding Training in Irving

“I am one of those people that will typically only take time to write a review if the product / service was exemplary or the complete opposite. This is definitely a case of the former!We ended up coming to Valley Ranch Pet Clinic in late 2020 / early 2021 during the pandemic, after losing our beloved Golden Retriever. We used to go to another local vet, but I was very hurt when they did nothing to acknowledge our dog's passing. He was our world, and they knew it! I was so distraught over the sudden hemangiosarcoma diagnosis at an emergency clinic and having to "put him down" that I reached out to Dr. Capp to make sure I had done the right thing. She was so comforting! She had just met me and still set aside time just to speak to me about an animal she had never seen! Turns out she had Goldens in the past and understood their propensity to cancer. From then on, we were "sold".Shortly after, we brought our two senior cats to see Dr. Capp for their senior well-visit. Dr. Capp and her staff were so kind and thorough! It was such a comfort knowing we had a good vet after losing our dog. Fast forward and unfortunately, both cats have now passed away. The first went to the Rainbow Bridge in the summer of 2021 and our oldest met her there just a few weeks ago. We hadn't been into the clinic in a while because I had moved, but when I reached out recently to get the records for a younger kitty my daughter had brought in, I mentioned the recent passing, and we just received a lovely condolence card signed by the entire staff. This meant so much, particularly given our previous vet had done nothing of the sort when our sweet Golden died. I only briefly mentioned our cat's passing and Dr. Capp and team sent a card shortly thereafter. Simply amazing.I really can't say enough about Valley Ranch Pet Clinic or Dr. Capp and her staff! If you are looking for a new vet or just a second opinion, look no further!“

“I’ve been going here for years. My beautiful black kitty chachas was been a regular here for years all the way to her final day. As devastating It was one of the staff reached out to me informed me of Darla needs a home. She had one of her eye removed but the next day after the surgery, she was ready to play and live. I’m going through a personal hard time but the staff Jennifer introduced me to Darla and thanks to this vet staff and Darla, all of you have definitely saved me.If you worried about your ‘pets’ if they are in good hands or not? Come to this vet. They are in great hands. You will be greeted by two of the official welcoming kitties there.“

“We love being greeted by name! Our dogs get excited walking in. Dr. Ordonez is fantastic. She takes her time and pays attention to details. She is very personable and makes sure she understands our concerns and provides great feedback and assurance.“

“I have only had 1 experience with Story Road Animal Hospital. I had to bring in a stray kitty that had been living in my garage that somehow was subject to some major trauma. They were able to get him in immediately and were very caring and attentive to him. Unfortunately it did not turn out the best for him but the staff was wonderful with his care.“