I have been a member of this gym for more than 20 years, and over that time I have seen many managers come and go. I can honestly say that Heath is the best manager I have seen in all these years.
Heath recently celebrated his one-year anniversary, and there have been some significant and positive changes during his time here. Customer service is outstanding, issues and concerns are addressed quickly, and the gym and locker rooms are consistently clean and well maintained.
He inherited equipment that is, quite frankly, old and in need of replacement. While the condition of some of the equipment can certainly be frustrating, I believe it is important to recognize what… read full review
About LA Fitness
LA Fitness provides a variety of amenities at a competitive value, including state-of-the-art equipment, basketball, group fitness classes, pool, saunas, Kids Klub, and personal training. The gym is consistently clean and organized, with the facility, pool, sauna, machines, restrooms, and showers being noted as pretty clean, new, and well designed. Staff are often friendly and supportive, creating a pleasant environment for all fitness levels. However, some reviewers have pointed out issues with customer service, as experiences can vary. While some staff at the front desk are friendly, others do not always greet customers warmly. The gym atmosphere is often described as quiet and private, making it comfortable for workouts.
Some reviews highlight specific concerns, such as the sauna temperature being a bit low and the need for repairs to the roof above the basketball court, which can get wet during rain, limiting usage. Additionally, some treadmills are noted to be rusty, indicating a need for maintenance. Despite these issues, LA Fitness still offers all the amenities found at other locations and remains a suitable option for those looking to achieve their fitness goals in a well-equipped gym.
Reviews
Mina is best!!!! I come to the gym early am and she is always here to assist with a welcoming greeting and a smile. She deserves a raise and other gyms need people like her!!!! Keep up the good work :)
In one of the most affluent neighborhoods in Houston, I don’t understand why this gym is not updated with its equipment . Its prime location and members truly deserve better . Everything else is perfect which is why I give it three stars , but man, this place needs a facelift !
Photos

Hours
Good to know
- swimming pool
- sauna
- basketball court
- accepts credit cards
- private lot parking
- bike parking
Location
7620 Katy Freeway Ste 200, Houston, TX 77024
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