Doug The Plumber

Doug The Plumber, owned by Doug BerryAnn, is a well-established plumbing service in Smithville, Bastrop, and surrounding areas. With a Master Plumber license since 2003, the company is bonded and insured, ensuring customer protection. Reviews highlight the professionalism and courteousness of the staff, particularly mentioning a technician named Jacob who tackled challenging plumbing issues with perseverance. Customers express satisfaction with the thorough communication from booking to service completion, with dispatch being helpful throughout the process. The technicians are noted for their quick and effective work, as seen in a case where a leaking toilet was repaired, including cleaning and reinstalling. Additionally, another technician, Joseph, provided budget-friendly options for a slow-draining kitchen sink without pressure to upsell unnecessary services, earning high praise for his thoroughness and willingness to answer questions. While one customer faced an unresolved issue, they appreciated the technician's effort in providing a viable solution. Overall, Doug The Plumber is recognized for its reliable service and commitment to customer satisfaction.