Chase LLC is a highly recommended company that provides exceptional service. The team is professional, punctual, and knowledgeable. Plumbers, including Julian and Thomas, are prompt in their communication and arrival, taking the time to understand the issue and provide effective and cost-efficient solutions. They are skilled in fixing problems, such as water pressure issues and faulty faucets, and are willing to go the extra mile to ensure customer satisfaction, as seen with their assistance in following up on warranties and refunds. Overall, Chase LLC is a fantastic company to deal with, possessing a wealth of knowledge and providing exceptional service to its clients in Austin and beyond.
While visiting my elderly parents, a toilet shutoff valve started leaking late at night, and they had to turn off the water to the whole house to keep it from causing more trouble. Because of their medical needs, being without running water even overnight was very difficult, so we needed an emergency plumber right away. After calling around, we were relieved to find a plumbing team willing to respond quickly. Thomas arrived promptly, was professional, explained the valve repair clearly, and fixed the leak without overcharging. We really appreciated the honest service, fair pricing, and respectful treatment, and we would gladly recommend them for emergency plumbing work… read full review
i called expecting i might wait days for a plumber to handle our hot water issue, but i was happily surprised. They sent out Brantley and Julian within a couple of hours to check the water heater. They quickly found that the unit was completely out and needed a full replacement. Not long after, the new water heater was installed and everything was running properly again. these two made a stressful plumbing problem feel much easier by being kind, respectful, and efficient the whole time. They explained each step clearly, worked neatly, and were very considerate of my sleeping child. It was a smooth, professional service experience, and i really appreciated how fast they… read full review
we called about a sink repair, and julian came out the next day in Austin and fixed it quickly. while he was there, my wife mentioned another plumbing issue with the garbage disposal that i had not gotten around to handling yet. he went to pick up the right part and came back ready to finish the job the same visit. through the whole appointment, julian was friendly, easy to talk to, and very professional. he explained the repair in simple terms, checked that everything was draining and running properly, and left the work area clean. the price for the plumbing work felt very fair, so we were happy to tip extra. our service was excellent and we could not be happier. we… read full review
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
515 Congress Avenue Suite 5700, Austin, TX 78701
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