About Chase LLC
Reviews for Chase LLC
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Chase LLC is a highly recommended company that provides exceptional service. The team is professional, punctual, and knowledgeable. Plumbers, including Julian and Thomas, are prompt in their communication and arrival, taking the time to understand the issue and provide effective and cost-efficient solutions. They are skilled in fixing problems, such as water pressure issues and faulty faucets, and are willing to go the extra mile to ensure customer satisfaction, as seen with their assistance in following up on warranties and refunds. Overall, Chase LLC is a fantastic company to deal with, possessing a wealth of knowledge and providing exceptional service to its clients in Austin and beyond.
Brantley was so helpful, and the service from Chase Llc came at the right time. Our fridge water hookup needed plumbing work, so he installed a new water line for the ice maker and added a separate shutoff valve. We originally had a copper line, so the whole run had to be redone from the sink to the back of the fridge, about 15 feet. This kind of plumbing repair could have been stressful, but brantley had a calm way about him and made us feel at ease as soon as he started. the workmanship was excellent, the attention to detail was clear, and the new line and valve work perfectly. i really appreciated how clean and smooth the whole job was. it was a solid plumbing upgrade,...read full review
Our water heater quit working, so we suddenly had no hot water. I called a local plumbing company in Austin, and the lady who answered was very friendly and helpful. She took down my information right away and connected me with the service department. The person there was also polite, explained the next steps clearly, and said a plumber could come out within a few hours with a replacement water heater if needed. Randall called me not long after to let me know he was on the way, and he arrived quickly. What I really appreciated was that I did not have to repeat all the details again because the office had already passed along the information. He showed up with the exact...read full review
As a retired disabled construction worker with 30 years in the trade, I really appreciate finding a plumbing contractor who is professional, skilled, honest, and caring. My grandfather had a plumbing leak at his home from the main shutoff valve, and since I live about an hour away and can no longer handle this kind of repair myself, I searched online and called for help. My first contact was with the office, and the receptionist was friendly, helpful, and knowledgeable. She said a plumber would call me back soon, and that is exactly what happened. Julian set up a prompt appointment and even arrived early. Since my grandparents are elderly and were home alone in Austin,...read full review