America's Best Contacts & Eyeglasses is known for its friendly and helpful staff, who provide excellent service. Customers appreciate the quick and effective repairs for glasses and sunglasses, with team members recognized for their assistance. The business is also praised for its support of individuals in need, offering services to those facing homelessness. Doctor Green is highlighted as an excellent optometrist, ensuring that patients are well taken care of, even at late hours. The staff, including those at the front desk, is attentive and makes check-in easy, contributing to a smooth experience. Customers often mention the professionalism of the team and the reasonable prices for quality lenses and frames, making it a reliable choice for new glasses and contacts. Additionally, the service for frame adjustments is offered at no cost, further enhancing customer satisfaction.
Awesome this team that work here are all great Lala and Gina were absolutely Angels I was a first time customer and they made me feel comfortable and valued everything from sorting out Insurance and assisting with frames and advising the best lenses for my high prescription.
I came to this location even though it's further from where I live, because the location I usually go to wasn't able to get my glasses adjusted to sit correctly. I came to this one today and both women kindly greeted me even though they were busy, and when one was free, she helped me with my glasses. She understood immediately what wasn't working and adjusted my frames exactly as needed, and then checked and made smaller adjustments to make sure they were perfectly even on my face. Gina was so sweet and helpful. This is the first time my glasses have felt comfortable since I got them last year. Can't thank Gina enough!
I worked with Lala at the West Anderson lane location. She was absolutely fantastic and made the experience not only easy but also super fun! I have been in the customer service industry, my entire life. She provided some of the best customer service I have ever received. Thank you, Lala 🤩
2525 West Anderson Lane Ste 150, Austin, TX 78757
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