About Gene Rogers Optical
Gene Rogers Optical is a renowned store that exceeds customer expectations with exceptional service. They expertly repair eyeglasses, often on the same day, and go the extra mile by cleaning and adjusting them to look like new. This store takes customer service seriously, providing kind and impressive care. The optician specializes in made-in-the-USA boutique frames, offering an amazing and stylish selection. They are a family business known for their great people and commitment to the local community. Customers praise the store's fast turnaround times, exceptional attention to detail, and willingness to go above and beyond, often providing repairs or products at no charge. With a reputation for outstanding customer service, Gene Rogers Optical is highly recommended for all eyeglasses repair and shopping needs. Customers consistently express their satisfaction and loyalty, highlighting the store's dedication to ensuring a positive experience.
I brought in a pair of damaged frames with a 75-degree angle bend on the temple right next to the hinge. The Gene Rogers team took one look at my damaged frames and fixed it for me in ten minutes, and told me the fix was free even though I was not a paying customer! While I waited, I saw how incredibly unique their selection of vintage frames is; I will be coming back to buy my next glasses from this wonderful establishment.
Lost a screw in my eyeglasses on vacation, walked in and he repaired for free in 5 minutes. Amazing service.
Super helpful, knowledgeable, friendly, and honest folks. There’s a reason Gene has been in business so long. They fixed the bridge hardware of my glasses for free while I got to peruse their extensive selection. I love that they carry frames with personality - I will definitely be back to buy some frames.
Important note: They don’t take insurance, so it’s all out of pocket.