Water Heater Installation Repair in Allen

“Jerry (AugerPros owner) sent his top guys to my service request. Chase Roberson and Justin Schrader came to my site, repaired the cold water intake valve and piping on a new water heater, connected the electricity, and set the water temperature.. I requested special equipment be installed, and it was done. Work was done quickly, professionally, and cleanly. Workers wore protective booties and masks, and protected the carpet where they were working. Chase is a master plumber. He'll tell you exactly what he's doing and why, and give you options if available. I'll never use another plumbing service in this neck of the woods. These guys rock!Addendum:The previous review was submitted for work done in '22. During Nov '23 Augerpros replaced old, deteriorating cast iron sewer lines under my house (slab). They sent out Kory Sullivan and his working partner, Tommy, both excellent, quality plumbers. The dig team dug approx 25 ft back under the slab, Kory and Tommy replaced the iron pipe with pvc, the dig team replaced and repacked the soil under the slab, and spread what soil could not be put back, around low spots in the yard or around the foundation. All this while causing us to be without water use for only an hour over a two day span. Kory also unclogged a slow-running drain in about 2 minutes....no charge, thank you. Both plumbers removed their shoes entering the house, every time! When the city inspector was here verifying the leak test completion he commented how ".....I never have any trouble with the work AugerPros does...."Both Kory and Tommy are personable, friendly, and courteous young men. I'll always use AugerPros.Addendum #2Kory and Tommy came back this morning, Feb.13, to do another leak test after a foundation company adjusted some piers under the slab. These guys rock! They arrive when they say they will (with advanced arrival texts), each seems to know instinctively what the other is doing, they know WHAT they're doing, work cleanly and effectively, clean up the jobsite and after themselves. Both men are engaging, and can talk to you about anything from basketball to outdoor activities. For your plumbing service, call AugerPros. You won't be sorry, I promise you.Services: Water heater installation“

“Scheduling was beyond easy! Receptionists was super friendly and they got out same day without emergency status.Zach was amazing! Explained our problem and found the easiest/cheapest way to fix. He showed me our faulty valve (so i knew it was broken). Worked around my kid schedule with carpool and got my problem fixed within 2 hours.Definitely will use in future!“

“Ken was really great, he was able to come to my house yesterday (Sunday) and was able to give a temporary solution for my furnace until he could come back today for the complete repair. He came back today at the time he promised and got the furnace working in no time at all. He gave me helpful tips on how to better circulate the air in my home in different seasons as well. Ken is prompt, very knowledgeable, and very pleasant to talk with. This was my first time working with Ken, but it won't be my last.“