About South Side Plumbing & Heating
South Side Plumbing & Heating Co. is a trusted and customer-focused business that offers a range of services, including new and repair work, sewer and gas line installations, furnace repairs, and hot water tank replacements. The team, including the knowledgeable owner, is experienced and dedicated to providing honest advice and efficient service. They take the time to listen carefully and measure accurately to diagnose issues and find the best solutions. Customers appreciate their professionalism and friendly "family" atmosphere, which makes everyone feel comfortable. The staff responds quickly; for example, Bill calls back within an hour to schedule appointments. Ryan is helpful in identifying the quickest and most cost-effective options, and the company is committed to working with customers to meet their needs. Recently, they installed an upgraded Trane HVAC system with professionalism and friendliness. They also provided quick, efficient service for urgent repairs such as fixing a bad blower motor on Christmas Eve and replacing a broken water heater, answering questions and explaining the work. Eli came to replace shut off valves and completed the work to satisfaction, showing professionalism and courtesy. Customers highlight their responsiveness, honesty, and the ability to handle all kinds of plumbing and heating needs. Overall, South Side Plumbing & Heating Co. is a dependable and efficient business that consistently delivers excellent results and customer service.
Excellent service. Timely, responsive, communicated clearly before and during work. Problem dealt with effectively.
Genuinely couldn't be happier with the service provided by these guys. Every step of the way they were transparent about rates and pricing, were friendly and easy to work with, even with the water company giving me the run around for WAY too long. With a lot of the initial communication from Bill was able to be done via email, before we even discussed prices, this was an easy home run choice!
The tech, Andre, was on time, well spoken, professional, and did the job efficiently. No complaints.