Siding Contractors near Jeannette

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“The service was done sooner than expected with great customer service. All my questions were answered quickly and honestly. I would use them again and definitely recommend them to anyone.“

“Excellent experience from start to finish.
Our installers, Tom and Mike, were prompt, friendly, professional, and were a pleasure to deal with. We are very happy with the finished product!! Our shower looks amazing. The company followed up by phone to make sure we’re completely satisfied.
We highly recommend Mt Pleasant Window!!“

“I had my roof and siding done and they did a wonderful job. It only took 3 days, 1 because of rain. They cleaned everything up. The only thing that bothers me is the huge dumpster is still in my driveway after 2 weeks“

“These folks were absolutely great. Their communication was wonderful, they did the whole roof in a single day, cleaned up behind themselves very well and were just generally nice people.
During the process there was a piece of siding dinged but they went out of their way to bring it back to perfect again right away.
A+ on the entire experience! It looks great too :)“

“From start to finish, this company was amazing to work with. I put in an online request for a quote, got a call the next day, they came out that week to do the estimate (which took about 20 min), and that evening I had a quote from them. There was ZERO pressure from them, and they never tried to sell me something I didn't need. Their price was completely fair and there were no games and no hidden expenses. When they came to do the job, the office manager was there. If we needed a new board they took pictures and checked with us before replacing it. There was a minor miscommunication on a Saturday morning where the gutter installers were a little confused about the job. I called the office manager, and she came out right away to make sure the job was done right even though we had figured it out over the phone. The day after the work was done it rained quite hard and the roof and gutters worked perfectly! If you need roof work, do yourself a favor and just call them.“

“From initial meeting with Dave, thru the installation to the final meeting with Jeremy, we could not be happier with the results The crew was outstanding, organized and very hardworking. They cleaned up as they went and nothing left in yard around the house. We would definitely recommend JMK to anyone looking to have their roof replaced!“

“Had leak in roof in early September. Got 4 quotes and they were most reasonable. Got our roof done in 1 day within 2 weeks of signing contract. No complaints so far.“

“I cannot say enough good things about Mike Baacke and his entire crew. Exceptional work ethic and customer service. Mike kept in constant communication throughout the entire project. They built a 13’ x 20’ porch for us. The job involved installing a new slider door, lights, and a ceiling fan. Excellent job!“

“Once we were alerted to the fact that the individual who gave us the initial quote etc. was no longer with the company the owner took over coordinating the job. From that point forward he was great with keeping us updated on when he would be able to obtain materials, any delays that came up on the supplier end and kept us updated as far as scheduling around weather etc. He came out after the job was completed to make sure we were happy with the work as well as to make sure it was up to his standards. After the initial hiccup, we’ve been happy with everything moving forward. Obviously I didn’t want to update the review until the work had been completed. Now that the work has been completed I can definitely say that I would not hesitate to recommend them and will likely use them again in the future.I WOULD have given a higher star rating as we have been happy with the work. Why I didn’t: my initial phone call with Kevin after the problem employee (who is no longer with them) did not start out well. While I understand that from his perspective we SHOULD have been aware that the time line we were given was unrealistic, that’s hardly a fair assessment to place on a customer. A customer can only rely on the information a company’s representative provides, so if that representative states that there are no pending jobs and that your job will be next in line after current projects are finished as a customer you believe them. Then there is the response from the company to my initial review. The response COULD have simply been “We regret that the former employee gave the customer the wrong impression as far as timeline and we are actively working with this customer to make things right.” At the end of the day, the issue wasn’t that I as a customer had an unrealistic timeline or was in anyway unreasonable in my expectations. The blame lies with the then employee. I do hope in the future they will refrain from placing blame on customers; there are certainly times when customers are unruly and deserve blame but that is NOT the case here. All we required was open communication as to timeline changes.Updated Review: Original Review Below, which given the response from the business I will leave posted.We signed a contract for gutter work on July 7th with Zach (the owners son). At the time we signed he assured us that the work would be completed by July 22nd unless we got a lot of rain. I reached out to him the week of July 22nd because I hadn’t heard from him. He said he’d be on property the 22nd. The day of the 22nd he “mixed up” my project with another one and went to that one. He apologized and said he’d get back to me over that weekend. He did not. The following week it did rain some that following week but there were definitely dry days. I reached out to him over the weekend of July 30th and still heard nothing. I tried again today. He refused to answer my call or text and when he finally did answer he was rude, as though the fact that I am now getting forceful with wanting a response and timeline for when a job I have already paid in part for and which he has gone over a week without response in regards to is somehow unreasonable.At the time we signed the contract we were very clear with Zach about our expectations as far as the timely completion and that we had been burned in the past by contractors taking our money and then failing to do the job.“