About Rosehaven Homes
Rosehaven Homes is a reputable home builder that has consistently provided excellent customer service and quality homes to its clients. The company has been praised for its responsiveness, professionalism, and attention to detail throughout the home-buying process, from the initial booking to the final possession. The on-site staff has been described as fantastic, thorough, and easy to work with, and any minor issues that have arisen have been promptly addressed to the satisfaction of the homeowners. While one homeowner did experience an unresolved issue with sound transmission between units, the company has acknowledged the problem and is actively working towards a resolution. Overall, Rosehaven Homes has earned a reputation for delivering quality homes and exceptional customer service, making it a trusted choice for those seeking a positive home-buying experience.
Rosehaven Homes responded quickly to an issue we had with our condo. The issue was fixed the day after we called. Great customer service. Many thanks to Daniel, Theresa and Serg.
We’ve had a truly positive experience with Rosehaven Homes from the very beginning — right from the booking process through to décor selections and final possession. The team has been incredibly responsive, professional, and accommodating every step of the way.
Their on-site staff is fantastic — thorough, detail-oriented, and easy to work with. During our first year in the home, we didn’t encounter any major issues, and all minor concerns were addressed promptly and to our satisfaction. There's only one flooring-related item still pending, but the team has been actively working toward a resolution, which we appreciate.
Overall, we’re very happy...read full review
The builder’s support team has been responsive and responsible throughout — especially during the 6-month review, where they promptly visited and addressed most concerns in a professional manner. However, I’m giving a lower rating for now due to one significant unresolved issue: sound transmission between my semi-detached unit and the neighbor’s, particularly from closing cupboard doors, etc... The lack of soundproofing remains a concern. While the team acknowledged the issue and is working on a resolution, it hasn’t been fixed yet. I appreciate their communication and hope to see it resolved soon — at which point I’d gladly update my review to reflect full...read full review