Heating & Air Conditioning / HVAC near Elora

“Derek and Evan were so incredibly helpful and went above and beyond to diagnose and find a solution for our AC unit. Fantastic customer service and true experts.“

“Our family lives in Elmira and I called CJ’s this morning @ 7:30am as soon as they opened as our air conditioner conked out last night right before bed…..of course on the eve of the hottest day so far this summer 🙄. With a wife and 2 small children at home….and so many trades being so swamped right now…I was hoping against the odds that they would be able to come by and service our AC unit. The gentleman I spoke with in the morning (I didn’t get his name but he was very nice) stated what I already knew - they were very busy - but he assured me he would put me in the queue and get a technician out today, while also being upfront and honest and informing me that if the unit needed parts that they didn’t stock it might not be repaired today. Figuring with how busy they were that I wasn’t going to receive a call until mid-to-late afternoon…..and even then that it would likely be a diagnostic with the results of needing to order parts and come back for a second trip once the parts arrived…..to my surprise I received a call from their technician Luke at 9:45am stating that he would be at our house within 15 minutes!! I was at work but was able to come home to meet him and explain the situation. Luke was super nice, very helpful, and extremely professional. He ran a few diagnostics and found the problem within 10 minutes….then came the ultimate question…..how long to order the part? Luke looked at me, looked at his truck parked in our driveway, smiled, and said “about 15 steps to my truck”…….complete relief! Luke had our AC unit up and running again within an hour!! The cost was extremely reasonable as well (have to mention that!).

Myself and my family are so beyond grateful for CJ’s and their technician Luke - thank you so much for accommodating us today as we know how busy you are….you really made a huge difference in our lives during this hot time of year.

If anyone is considering CJ’s for any work - there is no consideration required. This company is polite, professional, accommodating, and absolutely fantastic to deal with. We will be returning customers.

Thanks again!!“

“Our tankless water heater suddenly stopped working, and we had no hot water. We called the company who originally installed it just over ten years ago, and after a quick look they told us we needed a completely new unit that would cost over $4,000.

That just didn’t sit right with us, so we decided to get a second opinion and called Shuh's Appliances. I’m so glad we did.

Rob came out the same day and was fantastic. He took the time to thoroughly inspect everything and within about 10 minutes had figured out what was actually wrong. He even pointed out a few issues with the installation that the first company never did right in the first place and fixed them while he was here. In the end, all we needed was a $150 part...not a brand-new $4,000 unit.

It’s such a relief to find a company that’s honest, knowledgeable, and genuinely looking to fix the problem instead of selling you something you don’t need. Rob saved us thousands of dollars, and we couldn’t be more grateful.

We highly recommend Shuh's Appliances and won’t hesitate to call them again in the future. Thank you, Rob, for your honesty and excellent service!“

“Chris was amazing from the first assessment to carrying out the replacement of heating control valve in a difficult to get position. Very impressed and would highly recommend. Thanks!“

“The techs were efficient, professional and available at short notice. Lisa, especially went above and beyond to make the whole process easy and convenient. She was wonderful to work with!“