Heating & Air Conditioning / HVAC near Southington

“John answered my call in the middle of the night to help my get my furnace running. He then came first thing in the morning to make repairs. Excellent service! Thank you John.“

“Excellent service and excellent installation. Highly recommend this company. Replaced ac unit.“

“When our A/C unit stopped working on a Sunday, we thought, of course, our luck.

But no fear! Thompson Heating & Cooling has a 24/7 answering service. We called and she passed the message over to Dan, who called ASAP. I gave him information on what was going on. He said our unit was frozen and would take 4 to 5 hours before he could do anything. He said he would be out to take a look this afternoon. He showed up very knowledgeable.

Unfortunately, our A/C unit was 26 years old and too old to repair. Our furnace was 41 years old and would no longer work well with any A/C units on the market.

Our luck—but we knew our cooling and heating system was getting closer to the end of its life.

We got a quote from Dan on a new A/C and furnace system. We called on Monday to order our new system. By 12:30, Hank was here measuring for our new system’s metal work.

By Friday, our new system was installed by Hank and Steve.

My husband and I have used Thompson Heating & Cooling for over 26 years. We got our first A/C unit from them. We have used them for maintenance on our systems.

From the first phone call to the answering service for our repair request, the answering service, the staff, were all amazing—friendly, knowledgeable, professional, and the callback was quick.

Hank and Steve were very professional. Their job was done very clean and with great attention to detail. (We are very clean and picky about how things are done.) We were thrilled with the work that was done. Everything was done very professionally, and they cleaned everything up.

They explained how everything worked and showed us, too. They answered all our questions.

The best part is we have A/C and heating systems for another 26 years. They have phone numbers for any assistance 24/7. That’s a great peace of mind for us older folks.

We cannot say enough about this great company. The employees are also what makes a company a 5-star company in every area.

We will be customers for our lifetimes and will always recommend Thompson Heating & Cooling to our family and friends.

Thank you so much!

We appreciate you all!“

“I had an amazing experience with Best Furnace Company! They were incredibly fast, reliable, and very affordable. From start to finish, the technician was professional, knowledgeable, and made the whole process stress-free. Showed up on time, explained everything clearly, and got the job done efficiently. It’s hard to find a company you can truly trust, but this one exceeded my expectations. I highly recommend them to anyone in need of furnace services!“

“They were very prompt. Switched out a sequencer that I had on hand. Was gone in 10 min. Didn't try to tell me other things were wrong or that I needed a new furnace. I've known the owner for a very long time. Would refer them to anyone who needs this type of work done without getting ripped off. Thank you. Gloria McCullough“

“Carter’s did an out standing job installing ductwork and vents in our new addition from start to finish. They also electrically wired the addition for a children’s ministry area taking into consideration all the needs.
I am extremely pleased with their service, and would use them again.“

“After 33 days of no water these guys saved us. Friendly, efficient, and even grabbed my kids some things from the ice cream truck. I hope to never have water issues again BUT if I do, no question who I’m calling!“

“Excellent service, worked on our oil burning furnace, most other places wouldn't touch it. Appreciate them getting the job done!!“

“He tried to help me over the phone when he couldn't be here in person. He was very personable.“